Procurement & Facilities Coordinator
Lendi Group · Procurement
Company Description
Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.
Powered by our proprietary AI platform, a national network of 1,300 brokers and 220 retail stores, and an integrated ecosystem of property services, Lendi Group supports customers at every step of their property journey to find, buy and own with confidence. Managing a $107B+ loan book, the Group continues to set the pace in the industry and was recently recognised as Aggregator of the Year.
Why Join Us?
- Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
- Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
- Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
- Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.
Job Description
The Role
Coordinate procurement and facilities workflows including, supplier onboarding, contract management, reporting, and governance across Procurement and Supplier Governance lifecycle and day to day operational facilities support. Ensure tasks move efficiently through approved processes, actions are completed on time, records stay accurate, and issues are resolved or escalated as needed.
Job Description
Workflow, Data Governance and Renewal Coordination
- Monitor & Own day to day coordination of incoming procurement and facilities operational workflows, data-governance, and supplier renewal requests.
- Review tickets for completeness, ensuring mandatory fields are populated and required documents are attached.
- Check that information is consistent, accurate, and usable for downstream stakeholders.
- Route requests through approved workflow stages and keep statuses up to date.
- Monitor aged requests, follow up on outstanding actions, and escalate stalled or overdue items as required.
- Maintain procurement and facilities master data integrity.
Supplier Onboarding Coordination
- Review AU and PH supplier onboarding requests to confirm required information is provided.
- Request missing information from stakeholders or suppliers in a timely and professional manner.
- Coordinate interactions between Australian and PH based stakeholders, suppliers, risk, cyber, legal, finance, and procurement.
- Monitor and coordinate onboarding progress and update workflow / ticket status so stakeholders have clear visibility through to completion.
Supplier Due Diligence Coordination
- Run approved due diligence tools and agents in line with established procedures.
- Record outputs and results in the relevant tickets or systems.
- Collect requested supplier evidence and documentation.
- Track completion of risk and cyber reviews, monitor remediation actions, and follow up overdue items.
- Escalate unresolved issues or risks to the appropriate stakeholders.
- Coordinate annual supplier review administration.
Contract Administration and Execution
- Prepare and maintain contract records and repositories, including uploading documents and maintaining version control.
- Capture online terms and conditions and record key contract metadata (e.g. dates, values, renewal/notice periods).
- Prepare and track documentation for contract review progress and approvals.
- Prepare DocuSign (or equivalent) packages and assign signatories in line with approved Delegation of Authority (DOA) rules.
- Monitor signature completion, follow up outstanding signatures, upload signed contracts, and update contract records.
- Monitor and proactively alert & trigger contract renewal tasks with stakeholders for upcoming contract renewals.
Reporting and Continuous Improvement
- Produce basic workflow and ageing reports from procurement tools/systems.
- Highlight recurring issues or bottlenecks and escalate where appropriate.
- Contribute ideas to improve templates, checklists, and processes to increase accuracy and turnaround time.
Facilities Operations Coordination
- Monitor & coordinate incoming Facilities and workplace requests through JSM through to completeness.
- Review requests for completeness and request missing information where required.
- Allocate or direct requests to the appropriate internal team or approved supplier.
- Monitor & escalate request ageing and follow up outstanding actions.
- Update ticket status and maintain accurate records.
Workplace Administration
- Coordinate and purchase replenishment of office supplies and workplace consumables.
- Support workplace communications relating to facilities activities.
- Provide remote support for Head Office reception.
- Support approved visitor access processes.
- Ad hoc courier booking and mail services support as needed.
Qualifications
- At least 1 year in a procurement coordinator role
- Exposure to procurement, contracts, or vendor management and to ticketing/workflow tools and spreadsheets
- Bachelor’s degree in Business, Commerce, or a related field preferred but not required
- High attention to detail and data accuracy.
- Strong organisation and time management; able to manage multiple requests and deadlines.
- Clear written and verbal communication with internal teams and suppliers.
- Comfortable following standard processes and checklists while suggesting improvements.
- Proficient with standard productivity tools (spreadsheets, documents, email) and workflow or ticket management systems.
- Curious, proactive, and willing to learn procurement concepts and systems.
- Experience coordinating multiple stakeholders across different business functions.
- Willing to report onsite at least once a week
- Must be currently residing in the Greater Manila Area (Metro Manila + Neighbouring provinces)
Successful candidates must have a stable postpaid internet connection and a quiet, dedicated workspace at home with appropriate furniture (desk and office chair)
Additional Information
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.
We support our people in a variety of ways, but a few of the benefits that our people rave about include:
- A vibrant, relaxed, yet professional culture.
- We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a week.
- Holistic wellbeing programs offering 24/7 support
- Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
- Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
- Monthly internet subsidy to help you stay productive at home.
- Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
- Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.
We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.
Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.