Manager -Sales & Operations

PepsiCo · Hyderabad

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The purpose of the Commercial Business Analyst role is to contribute to the success of the PepsiCo Foods NA  by supporting the Commercial  Team.  This will include activities such as: collect, interpret, and present data that aids in making informed decisions. He/She is able to transform data into meaningful information that drives business outcomes and improves performance creating more streamlined worked, adding value to end-to-end processes. The analyst will work with members of National and Divisional Customer Teams to achieve growth and profit objectives through effective relationships

General Responsibilities

• Data Collection:  Gathers and organizes relevant information from internal and external sources, including sales data, market research, customer feedback support through customer manager, and financial performance
• Data Analysis: Proactively identifies trends, patterns, and insights that support making informed decisions
• Problem Solving: Analyzes data to identify issues or opportunities and recommends solutions or strategies to address them
• Reporting: Drives efficiencies through the development, maintenance, and publishing of reporting tools. Presenting findings to stakeholders through reports, presentations, or dashboards, in a clear and actionable manner
• Decision Support: Provides critical insights to management, helping them make strategic decisions or optimize business operations
• Visual Aids: Provides support with developing visually engaging PowerPoint slides that effectively communicate key data, insights, and strategies
• Communication- Utilizes strong verbal and written communication skills to clearly convey complex information to diverse audiences- including team members, leadership, and sector stakeholders (L07 – Bilingual)
• Team Lead- Of 5-7 team members

Key Responsibilities

• Collaborates/ Partners with the Business to provide analysis and reporting for upcoming launches (periodic, preparing for Push Weeks)
• Create/Develop/Publish reporting tools to assist markets and key accounts with executional opportunities and initiatives
• Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs 
• Collaborates effectively with cross-functional teams (Finance, Retail, Rev Growth Management, etc), providing feedback to achieve project objectives
• Complete/ Assist with Forecasts as needed - ensuring adherence to the submission and revision process   
• Provides post-analysis to identify key learnings to improve on future initiatives  
• Active attendance in Division/Sector meetings- capturing notes/ updates and occasionally communicating specific feedback as questions arise  
• Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to make forecast recommendations and highlight potential issues within the current Customer build
• Be proactive in identifying the root cause of the issue and work towards eliminating them internally
• Quick-thinking to provide creative solutions that address needs and concerns
• Manage account health and identify opportunities to improve processes  
• Supply Chain Leadership: Reporting (ADAS, ASAS) and ASN compliance follow-up
• Internal Systems Management: SLIC authorization, POG Uploader 2.0
• External Systems Management: STIBO system Support: Item Creation and Maintenance, Vendor Catalog Maintenance
• Cost Change Process Management: Cost Justification and new cost form uploads (WAG), Cost Maintenance
• Customer Wiring Grids (PBNA & FOBO)
• ERT Reporting Ownership
• Field KAM Troubleshooting: Issues with ordering or receiving, short pays
• Product Image Maintenance and Master Item Files
• New Item Set up and Catalog Additions
• Pricing Systems Management
• Troubleshoot issues
• Hosts bi-annual trainings on STIBO & cost change processes
• Manage SLIC Activation
• Manage Selling Initiatives and Product Pushes
• Work through scanning & delivery issues
• Payment Processing
• New Product Authorization
• Service Tickets
• EDI Collaborative Ordering
• Field Team Support
• Murphy Pepsi Direct Contact
• OOS Tracking
• Cooler order/pick up
• New store set up

• Fluent in English 
• Ability to operate/execute on their own and work autonomously
• 5+ years of experience in data analytics and sales experience; preferably with a consumer package good organization. 
• Bachelor’s in commerce/business administration/marketing or Finance, Master’s degree is a plus
• Prior Fast Moving Consumer Goods (FMCG) company experience preferred
• Analytical Skills: Ability to develop, understand and translate delivery performance for multiple reports; fluent in building reports based on PY data, forecast as well as be able to balance the budget, invoices and spend for team
• Communication: Strong communication skills and the ability to ask detailed questions to get the right detail into reports
• Time Management/Organization: Solid capability to manage and prioritize schedule and work independently
• Support Systems Literacy: Computer literacy, Excel, Power BI, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systems
• Strong Change Management Skills: Follow Up, Follow Through, Accountability and Sense of Urgency
• Ability to provide new ways of approaching situations and developing new efficient solutions
• Independent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback

General Responsibilities

• Data Collection:  Gathers and organizes relevant information from internal and external sources, including sales data, market research, customer feedback support through customer manager, and financial performance
• Data Analysis: Proactively identifies trends, patterns, and insights that support making informed decisions
• Problem Solving: Analyzes data to identify issues or opportunities and recommends solutions or strategies to address them
• Reporting: Drives efficiencies through the development, maintenance, and publishing of reporting tools. Presenting findings to stakeholders through reports, presentations, or dashboards, in a clear and actionable manner
• Decision Support: Provides critical insights to management, helping them make strategic decisions or optimize business operations
• Visual Aids: Provides support with developing visually engaging PowerPoint slides that effectively communicate key data, insights, and strategies
• Communication- Utilizes strong verbal and written communication skills to clearly convey complex information to diverse audiences- including team members, leadership, and sector stakeholders (L07 – Bilingual)
• Team Lead- Of 5-7 team members

Key Responsibilities

• Collaborates/ Partners with the Business to provide analysis and reporting for upcoming launches (periodic, preparing for Push Weeks)
• Create/Develop/Publish reporting tools to assist markets and key accounts with executional opportunities and initiatives
• Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs 
• Collaborates effectively with cross-functional teams (Finance, Retail, Rev Growth Management, etc), providing feedback to achieve project objectives
• Complete/ Assist with Forecasts as needed - ensuring adherence to the submission and revision process   
• Provides post-analysis to identify key learnings to improve on future initiatives  
• Active attendance in Division/Sector meetings- capturing notes/ updates and occasionally communicating specific feedback as questions arise  
• Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to make forecast recommendations and highlight potential issues within the current Customer build
• Be proactive in identifying the root cause of the issue and work towards eliminating them internally
• Quick-thinking to provide creative solutions that address needs and concerns
• Manage account health and identify opportunities to improve processes  
• Supply Chain Leadership: Reporting (ADAS, ASAS) and ASN compliance follow-up
• Internal Systems Management: SLIC authorization, POG Uploader 2.0
• External Systems Management: STIBO system Support: Item Creation and Maintenance, Vendor Catalog Maintenance
• Cost Change Process Management: Cost Justification and new cost form uploads (WAG), Cost Maintenance
• Customer Wiring Grids (PBNA & FOBO)
• ERT Reporting Ownership
• Field KAM Troubleshooting: Issues with ordering or receiving, short pays
• Product Image Maintenance and Master Item Files
• New Item Set up and Catalog Additions
• Pricing Systems Management
• Troubleshoot issues
• Hosts bi-annual trainings on STIBO & cost change processes
• Manage SLIC Activation
• Manage Selling Initiatives and Product Pushes
• Work through scanning & delivery issues
• Payment Processing
• New Product Authorization
• Service Tickets
• EDI Collaborative Ordering
• Field Team Support
• Murphy Pepsi Direct Contact
• OOS Tracking
• Cooler order/pick up
• New store set up

• Fluent in English 
• Ability to operate/execute on their own and work autonomously
• 5+ years of experience in data analytics and sales experience; preferably with a consumer package good organization. 
• Bachelor’s in commerce/business administration/marketing or Finance, Master’s degree is a plus
• Prior Fast Moving Consumer Goods (FMCG) company experience preferred
• Analytical Skills: Ability to develop, understand and translate delivery performance for multiple reports; fluent in building reports based on PY data, forecast as well as be able to balance the budget, invoices and spend for team
• Communication: Strong communication skills and the ability to ask detailed questions to get the right detail into reports
• Time Management/Organization: Solid capability to manage and prioritize schedule and work independently
• Support Systems Literacy: Computer literacy, Excel, Power BI, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systems
• Strong Change Management Skills: Follow Up, Follow Through, Accountability and Sense of Urgency
• Ability to provide new ways of approaching situations and developing new efficient solutions
• Independent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback

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