Human Resources Specialist

Arthur J. Gallagher · Addison

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Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Human Resource Specialist assists and supports the Benefits Manager and Human Resources Manager with benefits and associate-related administration.

What Highmark can do for YOU:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Responsibilities include (but are not limited to):

• Assist with the ongoing and routine benefit enrollment process for new hires and qualified life events.
• Assist associates with benefit inquiries to ensure response in a timely manner.
• Reconcile and audit monthly benefit invoices.
• Assist with Open Enrollment inquiries, communication, and enrollment.
• Assist Benefits Manager with leave administration including working with associates, managers, and third-party vendor to manage all leaves of absence from initial inquiry to return to work.
• Update Cobra participants with carriers.
• Update 401(k) changes in UKG.
• Respond to state mandated medical support orders and updates associate records to comply with request.
• Assist with unemployment claims including gathering documentation, investigation, and submission of claims responses.
• Aid in I-9 compliance including running reports to monitor expiration of work authorizations, verifying documentation, sending out correspondence, and updating I-9s in UKG.
• Coordinate and track exit and stay interviews.
• Run and review reports related to performance management and ensure timely completion by managers.
• Assist with Corporate new hire packets and orientation.
• Maintain complete familiarity with all HR related and Highmark policies.
• Assists in updating HR related policies on the Highmark Portal.
• Provides excellent customer service and timely responses to Highmark associates.
• Assist with new HR/Benefits programs and initiatives.
• Maintains accurate HR records on all associates within UKG.
• Provides operational and administrative back up to the office services team.
• Cross-trains in other HR functional areas
• Commitment to continuous learning to keep up with the changes in employment law within Human Resources and best practices within the apartment industry.
• Maintains strict confidentiality of all personnel information.
• Carries out other duties as assigned by Managers in the HR Department

Qualifications:

• High school diploma, college degree preferred
• 3 to 5 years of HR administrative experience
• Average proficiency in Microsoft Office – Word, Excel and PowerPoint
• UltiPro (UKG) experience, preferred
• Professional communication skills, verbal and written
• Excellent planning, analytical and problem-solving abilities
• Strong customer service, organizational skills and team player disposition
• Proven ability to work in a fast paced, deadline-driven environment
• Strong time management skills with acute attention to detail
• Bilingual in Spanish a plus

#CORP

Req. ID: 2026-10122

Responsibilities include (but are not limited to):

• Assist with the ongoing and routine benefit enrollment process for new hires and qualified life events.
• Assist associates with benefit inquiries to ensure response in a timely manner.
• Reconcile and audit monthly benefit invoices.
• Assist with Open Enrollment inquiries, communication, and enrollment.
• Assist Benefits Manager with leave administration including working with associates, managers, and third-party vendor to manage all leaves of absence from initial inquiry to return to work.
• Update Cobra participants with carriers.
• Update 401(k) changes in UKG.
• Respond to state mandated medical support orders and updates associate records to comply with request.
• Assist with unemployment claims including gathering documentation, investigation, and submission of claims responses.
• Aid in I-9 compliance including running reports to monitor expiration of work authorizations, verifying documentation, sending out correspondence, and updating I-9s in UKG.
• Coordinate and track exit and stay interviews.
• Run and review reports related to performance management and ensure timely completion by managers.
• Assist with Corporate new hire packets and orientation.
• Maintain complete familiarity with all HR related and Highmark policies.
• Assists in updating HR related policies on the Highmark Portal.
• Provides excellent customer service and timely responses to Highmark associates.
• Assist with new HR/Benefits programs and initiatives.
• Maintains accurate HR records on all associates within UKG.
• Provides operational and administrative back up to the office services team.
• Cross-trains in other HR functional areas
• Commitment to continuous learning to keep up with the changes in employment law within Human Resources and best practices within the apartment industry.
• Maintains strict confidentiality of all personnel information.
• Carries out other duties as assigned by Managers in the HR Department

Qualifications:

• High school diploma, college degree preferred
• 3 to 5 years of HR administrative experience
• Average proficiency in Microsoft Office – Word, Excel and PowerPoint
• UltiPro (UKG) experience, preferred
• Professional communication skills, verbal and written
• Excellent planning, analytical and problem-solving abilities
• Strong customer service, organizational skills and team player disposition
• Proven ability to work in a fast paced, deadline-driven environment
• Strong time management skills with acute attention to detail
• Bilingual in Spanish a plus

#CORP

Req. ID: 2026-10122

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