B2C Luxury Travel Consultant - Kenya Specialist
African Safari Group · Remote
African Safari Group (ASG) is a leading luxury travel company specialising in bespoke African safari experiences for international travellers.
We are looking for an experienced B2C Luxury Travel Consultant – Kenya Specialist to join our growing team.
Professional Kenya safari or Kenya-focused luxury travel experience is an essential requirement.
You will work directly with international clients to design and sell tailor-made Kenya journeys, using your destination knowledge to recommend the right safari regions, properties, experiences and travel combinations for each client.
Your knowledge should extend beyond one destination. You should be comfortable discussing key Kenyan safari areas including the Masai Mara, Amboseli and Tsavo, as well as the wider Kenyan travel experience where relevant.
This is a direct B2C sales role, requiring strong consultation, relationship-building, upselling and closing ability.
Key responsibilities include:
- Consult directly with international clients.
- Design and sell tailor-made Kenya safari itineraries.
- Advise clients on Kenya's safari regions, lodges, wildlife and experiences.
- Help clients understand seasonal differences and safari opportunities.
- Prepare and present quotations and itineraries.
- Manage the sales process from initial enquiry through to booking.
- Build long-term client relationships.
- Handle objections and confidently close high-value bookings.
- Identify opportunities to upsell and enhance itineraries.
- Maintain current knowledge of Kenya's properties and experiences.
- Maintain accurate CRM records.
- Work closely with internal teams to ensure excellent client delivery.
Requirements
- Minimum 1 year's proven experience in direct B2C sales to clients.
- Professional Kenya safari or Kenya-focused luxury travel experience is essential.
- Strong practical knowledge of Kenya as a safari destination.
- Experience selling luxury safari or African travel.
- Proven ability to consult, upsell and close high-value bookings.
- Strong knowledge of Kenya's major safari regions, properties and experiences.
- Excellent communication and client relationship skills.
- CRM experience.
- Strong organisation and attention to detail.
- Ability to work independently in a fully remote environment.
- Genuine passion for safari, wildlife and African travel.
Candidates without relevant professional Kenya experience and at least 1 year of direct B2C sales experience will not be considered.
Benefits
- Fully remote – including training and onboarding.
- Consistent training and ongoing support.
- Genuine career growth opportunities.
- Supportive and ambitious company culture.
- Opportunity to work with international luxury travellers.
- Exposure to high-value bespoke African travel.
- Opportunity to grow with a rapidly expanding company.
- Forward-thinking technology and innovation.
- Visionary owners who are constantly moving ASG forward.