Account Manager
Eightcap · Melbourne
Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.
Account Manager: Expression of Interest!
We’re always on the lookout for exceptional people to join our Account Management team in Melbourne. If you see a client relationship as a long game, not a single transaction, we’d love to hear from you. We’re especially keen to meet those with CFD sales or account management experience and a genuine curiosity about markets.
In our Account Manager role you will have real impact through:
- Growing the Client Base: Support the sales team in acquiring and managing business and wholesale trading clients, building relationships that drive real trading activity.
- Onboarding with Precision: Guide new business clients through onboarding and compliance verification, getting them trading quickly and correctly.
- Staying Market Sharp: Keep your knowledge of forex, indices, commodities and equity derivatives current, and translate our trading platforms and tools into clear value for clients.
- Chasing the Numbers: Work towards and beyond individual and team KPIs and revenue targets, spotting cross-sell opportunities and flagging new products along the way.
- Delivering Standout Support: Provide fast, professional client support across email, phone and chat, keeping CRM records accurate and follow-ups on track.
- Keeping It Compliant: Ensure every interaction adheres to ASIC regulatory guidelines and internal compliance procedures.
Requirements
What You'll Bring:
- A bachelor's degree in finance, business, economics or a related field, or at least 3 years in financial services or sales
- Strong communication skills in English, written and verbal
- RG146 compliance or willingness to complete certification
- A proven track record thriving in high-pressure, target-driven environments
- Sharp attention to detail and strong organisational skills
- A team-oriented mindset with the ability to work across multicultural teams
- Confidence with MS Office and CRM software, and comfort handling data and client records
- A highly motivated "hunter" mentality with a solutions-first approach to client needs
- Experience with wholesale or high net wealth clients in a brokerage or fintech setting is a strong bonus
- A passion for financial markets with a grounding in CFDs and margin trading is a bonus but not essential
Benefits
What's it like to work at Eightcap?
We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.
We also support you through:
- Ongoing investment in your career development, including technical and professional training.
- Wellness and lifestyle perks, such as monthly corporate massages.
- Drinks every Friday.
- Parental leave entitlements.
- Staff referral bonus programme.
- Annual flu vaccinations.
- Purchased leave.
- Novated leasing options for vehicle financing and management.
- A great CBD location with easy access to public transport.
- A multicultural, collaborative and supportive team culture.
- Being part of exciting new projects for the company.
- Regular social activities.
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