Schemes and MGA Portfolio Lead
Hiscox · London
Job Type:
PermanentBuild a brilliant future with Hiscox
About Hiscox
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The role
We have a market leading reputation for producing bespoke solutions for niche customer groups managed by our broker partners. Within the wider Schemes team, we deliver Schemes (Delegated Authorities and MGA) solutions across the UK retail business.
Lead the development and delivery of analytics to enable profitable growth of the Hiscox UK Schemes and MGA portfolio, providing data‑driven insights, modelling, and governance to support active, sustainable portfolio management across delegated authority business. You’ll work across the existing portfolio of business as well as analysing new opportunities. You will have responsibility for shaping and delivering our Schemes performance and portfolio management strategy in support of driving improvement and profitable growth to our Schemes and MGA portfolio, playing an integral part in realising our ambitions of growing the portfolio in line with our strategic plans.
You will report directly to the Head of Pricing and Portfolio Management. You’ll work with the wider Schemes Team across underwriting, operations and sales. You will work closely with the wider Hiscox UK business including the Heads of Underwriting, and the Chief Underwriting Officer to ensure alignment with wider Hiscox UK strategy.
What you’ll be doing:
1. People Management and Team Development
Manage and develop a team of 3-4 Schemes and MGA analysts. Set and manage the team’s priorities in alignment with and to support the wider Schemes and MGA team business objectives.
Coach analysts in technical skills, commercial acumen, and stakeholder management, sharing your own experience and expertise to support their development
Actively collaborate with the Pricing and Portfolio Management team to build on and enhance existing analytical and modelling frameworks to establish best practice for Schemes and MGA analytics.
2. New Deal & Existing Scheme/MGA Oversight
Deploy analytical skills to assess new Schemes and MGA’s
Provide an independent review and recommendation for senior underwriting management on large existing Schemes and MGA’s
Apply knowledge of the regulatory environment to all portfolio decisions and ensuring recommendations result in our customers being treated fairly and consistently in line with Hiscox values
3. Active Portfolio Management and Steering
Working in conjunction with our wider Schemes and MGA Leadership Team you will be responsible for the design, creation and production of visualisation tools in support of our Active Performance and Portfolio Management ambitions
Identify trends and providing insights for recommended performance improvement to deliver performance objectives of our existing Schemes and MGA Portfolio
Proactively identify and action the necessary portfolio performance strategies that will deliver the plan and support our vision
Develop and execute the Schemes and MGA performance and portfolio management strategies to support the business with data driven decision making and ensure the successful delivery of our Schemes and MGA Sector profitable growth targets
4. Data, MI & Reporting Leadership
Working in conjunction with the wider Hiscox UK data teams you will be responsible for the identification and assessment of external datasets, and the design and creation of our internal data standards
Work with and support the design and implementation of new technologies – including cloud-based data warehouses, data-visualisation products, and new underwriting software for the business
Our must-haves:
Leadership experience managing and developing analytical, pricing or portfolio management teams, with the ability to prioritise workload and maximise team effectiveness
Experience partnering with senior underwriting, pricing and business stakeholders to shape portfolio strategy and influence business performance
Strong insurance market experience with exposure to Schemes, MGAs, Portfolio Management, Pricing or Underwriting Performance Management
Demonstrates significant experience leading the development and execution of portfolio management and performance strategies, driving business growth, profitability and portfolio optimisation
Significant experience within Schemes, MGA, Portfolio Management or Pricing environments, operating at a senior level and influencing commercial outcomes
Proven understanding of portfolio pricing, actuarial reserving and performance management methodologies
Proven proficiency in the use of data management and analytical tools including Python, R and SQL and data visualisation tools including Power BI
Experience in designing and enhancing analytical frameworks to support performance and portfolio management and inform strategic direction
Proven ability to translate complex data into actionable insights, identifying trends and driving evidence-based recommendations
Excellent numerical and analytical capability with strong data manipulation skills
Sound judgement and decision-making ability in complex and ambiguous environments
Strong and proactive interpersonal and management skills and ability to operate in a collaborative environment
Results driven, ability to make decisions and operate on own initiative
Ability to execute and influence at all levels both internally and externally
Open to new ideas, innovation and educated risk taking
Excellent communication and stakeholder management skills with ability to articulate the complex to technical and non-technical audiences
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
Work with amazing people and be part of a unique culture