Manager, Marketing Research - Customer & Competitive Insights

AutoZone · Memphis

AutoZone is hiring a Marketing Research Manager, Customer and Competitive Insights, to understand why customers choose us, why they choose someone else, and what we should do differently, across both B2C and B2B verticals. You’ll lead research with DIY consumers and professional repair shops: brand-health tracking, competitive intelligence, custom studies, customer-journey and loyalty research, and social listening. This is a senior individual-contributor role in Marketing Analytics & Insights, reporting to the Sr. Manager of Marketing Analytics & Insights. You’ll design studies, analyze the data, manage research partners, and present your conclusions to senior leaders.
You’ll have responsibility for established research programs and room to shape what we study next. Working within an analytics team means you can investigate both what customers say and what they buy. The work can inform how we respond to competitors, which services and loyalty benefits we emphasize, how we communicate value, and where we improve the shopping experience. Custom studies and competitive reviews will be prioritized with your manager around specific business decisions.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

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