AVP, Integration & Digital Transformation

Marriott Vacations Worldwide · MVW Headquarters

Apply on the company website

Position Summary
As a senior member of the professional staff, contributes expertise in a discipline (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales, and Marketing) area to support function and/or discipline objectives. 

Generally works with considerable independence, developing operating plans and related operational processes for own department and monitoring the flow of work between own department and others in alignment with broader business objectives, selecting and developing effective managers and work teams, and managing own organization through reliable systems and processes.

Global Technology – Context of Role

The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.

This role requires a leader who collaborates with MVW business and technology disciplines with a strong focus on execution, integration excellence, modernization, and measurable outcomes. As a senior member of the Enterprise Architecture organization, the incumbent supports enterprise architecture objectives, facilitates cross-domain architecture deliverables, and drives adoption of standards, patterns, roadmaps, and governance practices.

The incumbent is a proven thought leader, a consensus builder, and an integrator of people, processes, and technology.

Job Summary

Based at the Marriott Vacations Worldwide (MVW) corporate office in Orlando, FL and reporting to the VP of Enterprise Architecture Strategies, Domain Architecture & Emerging Technology, the Assistant Vice President, Integration & Digital Transformation partners with business and technology leaders to modernize business capabilities, improve customer and associate user experiences, accelerate cloud and platform adoption, and deliver scalable enterprise solutions supporting hospitality, vacation ownership, exchanges, rentals, and third-party management operations.

This high-impact leadership role is responsible for maximizing the business value of technology by aligning business strategy with enterprise architecture, integration capabilities, and digital transformation priorities. Advances modernization, standardization, and integration through architecture vision, roadmaps, reusable patterns, governance, and high-level technology designs.

The role provides architecture leadership across enterprise platforms, hospitality technology ecosystems, customer experiences, data capabilities, cloud platforms, API management, event-driven integration, AI, intelligent automation, and analytics. Partners closely with delivery, product, security, data, infrastructure, and business teams to improve scalability, reliability, interoperability, and speed to value.

Primary Objectives

• Execute integration and digital transformation roadmaps: Translate enterprise architecture direction into executable modernization and integration roadmaps across assigned business capabilities and platforms.

• Develops scalable enterprise integration capabilities: Modernize integration capabilities through API management, event-driven architecture, cloud integration, reusable services, and standardized patterns.

• Improve solution quality, reliability, and production readiness: Ensure integration and digital solutions are scalable, secure, observable, supportable, and operationally resilient.

• Increase reuse, automation, and delivery velocity: Improve delivery speed and consistency by expanding reusable architecture patterns, automation, and cloud-native engineering practices.

• Deliver measurable business and customer outcomes: Apply integration and digital architecture to improve priority business capabilities and customer and associate experiences.

• Strengthen cross-functional execution and architecture adoption: Build effective partnerships among architecture, product, engineering, delivery, security, data, infrastructure, operations, and external providers.

Working Relationships

• Chief Information Officer

• MVW Global Technology Lead Team

• Enterprise Architecture Team

• GT Functional Teams – Engineering, Operations, Infrastructure, Delivery, Product, Security, and Privacy

• Functional Business Domains – Resort Operations, Marketing & Sales, Inventory & Revenue Management, Owner Services, Contact Centers,

• Digital Commerce

• MVW Executive Leadership/Senior Business Leaders

• Third Party Technology Vendors

• Finance & Accounting

• Human Resources

Expected Contributions

Enterprise Architecture – General

• Leads execution of enterprise architecture and digital transformation roadmaps aligned to business objectives.
• Partners with business stakeholders to identify opportunities for simplification, automation, modernization, and business capability enhancement.
• Drives transformation across customer engagement, reservations, owner services, inventory management, sales, marketing, and operational platforms.
• Develops and promotes architecture governance, standards, reusable patterns, and modernization frameworks.
• Provides architecture leadership across hospitality and vacation ownership platforms, including reservations, CRM, owner servicing, sales, marketing, loyalty, digital commerce, and contact center capabilities.
• Supports personalized guest and owner experiences through integrated digital platforms and customer data solutions.
• Partners with business leaders to improve journeys across web, mobile, resort, and contact center channels.
• Drives modernization of hospitality technology ecosystems and related third-party vendor integrations.
• Provides MVW Executive and Senior Leadership with clear status, decisions, risks, and progress toward architecture and transformation objectives.
• Performs other reasonable job duties as requested.

Portfolio Strategy, Ideation, and Emerging Technology 

• Evaluates and implements technologies that accelerate business transformation, including AI, Generative AI, intelligent automation, data analytics, and predictive customer insights.
• Leads proofs of concept and business innovation initiatives that improve operational efficiency and customer satisfaction.
• Identifies opportunities to reduce technical debt and improve platform scalability, resilience, and reliability.
• Partners with engineering and delivery teams to accelerate adoption of modern cloud-native architectures and engineering practices.
• Develops and maintains current, transition, and target-state architecture roadmaps, including sequencing of modernization and transformation initiatives.
• Identifies capability gaps and recommends technology direction based on business priorities, industry developments, and enterprise standards.
• Supports customer data integration, business intelligence, and analytics initiatives to improve decision-making and enable future AI and machine-learning capabilities.

Enterprise Architecture Framework & Domain Architecture

• Develops and governs the enterprise integration architecture strategy.
• Leads architecture involving API management, event-driven architecture, real-time integration, cloud integration platforms, microservices, and data integration services.
• Drives integration solutions across Salesforce, property management systems, reservation systems, ERP, HR, finance, and customer experience platforms.
• Promotes reusable services and enterprise integration patterns to increase organizational agility.
• Ensures architecture methodologies, design principles, security-by-design practices, and standards are followed by internal teams and third-party vendors.
• Participates in architecture design reviews and provide architecture oversight to delivery teams.
• Decomposes complex business problems into scalable capability, application, integration, data, and technology designs.
• Creates and maintains conceptual, logical, and detailed architecture artifacts that address systems of record, interfaces, data exchange, and future change.

Portfolio Strategy, Ideation, and Emerging Technology

• Evaluates and implements technologies that accelerate business transformation, including AI, Generative AI, intelligent automation, data analytics, and predictive customer insights.

Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate leadership and relationship skills as follows:

• Generally a professional position with specific knowledge and experience in a discipline (e.g., Accounting, Human Resources, Information Resources) as well as associate management experience.

• College degree required or equivalent work experience.

Candidate Profile

Education

• Bachelor’s degree in computer science, information technology, engineering, or a related field required.

• Master’s degree in computer science, information technology, engineering preferred.

Certifications Preferred

• TOGAF Certified

• Certified Cloud Architect

• SAFe Agilist or SAFe Architect

• Certified Information Systems Security Professional (CISSP) or equivalent security architecture certification

• ITIL Foundation or Managing Professional

Experience

• At least 10 years of progressive experience in Enterprise Architecture, Solution Architecture, Integration Architecture, Digital Transformation, or Technology Strategy.

• At least five years in a manager of others role with demonstrated success leading and developing an architecture team or enterprise scale technology programs in a complex, service-intensive, and deadline-driven environment.

• Experience leading enterprise architecture and integration programs supporting multiple business units, global operations, and mission-critical customer-facing platforms.

• Experience evaluating technology investments, business cases, architecture roadmaps, and technology portfolio rationalization initiatives.

• Experience selecting, negotiating, governing, and managing strategic technology vendors, systems integrators, and SaaS providers.

• Demonstrated success leading large-scale digital transformation and modernization initiatives.

• Deep expertise in enterprise integration, API management, cloud architecture, Salesforce, event-driven architecture, data and analytics platforms, AI, and intelligent automation.

• Experience in a matrix corporate structured organization preferred.

• Experience in Hotel Management, Vacation Ownership, Hospitality preferred.

Skills and Attributes

Managing Others

• Influences cross-functional teams to deliver measurable outcomes across complex enterprise initiatives.

• Anticipates required skills and staffing and effectively engages third-party and vendor resources when needed.

• Creates an environment that emphasizes empowerment, teamwork, technical excellence, and continuous improvement.

Leadership

• Translates business strategy into architecture outcomes and communicates complex technology direction in a convincing and engaging manner.

• Possesses strong leadership skills, strong planning and project management skills.

• Influences stakeholders across the organization, effectively leading and evangelizing change to gain commitment.

• Manages the change management process and energizes it on an ongoing basis, taking steps to remove barriers and accelerate its pace.

• Exhibits a professional demeanor and behavioral style that conveys confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Leads enterprise-scale architecture, integration, and digital transformation initiatives through disciplined planning, governance, prioritization, and decision-making.

• Maintains high standards for solution quality, scalability, reliability, reuse, and compliance with enterprise architecture direction.

• Monitors outcomes, risks, dependencies, and technical debt and takes proactive action to sustain delivery progress.

• Balances strategic architecture direction with pragmatic execution needs across product, engineering, delivery, and operations teams.

Building Relationships

• Builds trusted relationships with business leaders, technology executives, product teams, engineering teams, architects, security, data, infrastructure, and vendors.

• Uses strong stakeholder engagement, conflict management, negotiation, and partner collaboration skills to align diverse interests.

• Works effectively across hospitality, vacation ownership, travel, lodging, customer experience, and digital commerce environments.

Learning & Applying Professional Expertise

• Maintains strong business and technology acumen across enterprise architecture, cloud, integration, data, analytics, AI, automation, and modern engineering practices.

• Acts as an expert advisor and provides thought leadership to internal partners and stakeholders.

• Applies TOGAF, SAFe, Agile delivery, modern software engineering, security-by-design, and cloud-native architecture principles.

• Encourages continuous learning and evaluates emerging technologies for relevant business applications.

Relocation Assistance Available

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

More jobs at Marriott Vacations Worldwide · Other jobs in Mvw