Cluster Reservations and Revenue Optimization Manager

Hilton · OM

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Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations and Revenue Optimization Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
The Cluster Reservations and Revenue Optimization Manager leads reservations operations across the three hotels and works alongside the RMCC Revenue Management team to implement agreed pricing, inventory and distribution strategies. The Manager brings on-property demand and booking insights to RMCC, ensures decisions are executed accurately and promptly, and follows up on their results. The role supports forecasting, budgeting, and commercial performance reviews; identifies revenue opportunities across rooms, food and beverage, meetings and events, and other areas; and works with relevant teams to turn demand into profitable bookings. It is accountable for reservations conversion, distribution effectiveness, upselling performance, and consistent execution of the cluster’s total revenue strategy while protecting each hotel’s positioning and guest experience.

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