AI Product Scaling Director

CIBC · Toronto

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our AI team builds enterprise capabilities that support a wide range of users across the organization, from end users to technology teams and low-code or no-code builders. As a Principal Product Scaler – AI Engineering, you'll build the engineering foundation that helps us repeatedly deliver high-quality AI products safely, efficiently, and at scale. You'll architect and develop the reusable components, software development kits, testing frameworks, and delivery patterns that move us from individual implementations to a mature product engineering model. You'll establish the standards for how AI products are designed, built, tested, packaged, released, and monitored in production. Working closely with data scientists, engineers, and technology partners, you'll help turn strong prototypes into reliable enterprise products while strengthening the team's overall engineering capability.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Build scalable engineering foundations - Design and develop software development kits, libraries, reusable components, templates, and reference implementations that accelerate delivery across the AI portfolio and reduce repeated effort across teams.
• Establish engineering excellence - Define and implement standards for code structure, testing, code review, versioning, packaging, documentation, release management, and production readiness for AI and Generative AI products.
• Advance AI quality and reliability - Create automated testing, evaluation, regression, monitoring, and observability patterns that support both traditional software quality and the unique behavior of probabilistic AI systems.
• Drive efficient delivery - Establish continuous integration and continuous delivery (CI/CD) patterns, quality gates, and repeatable workflows that help teams move from experiment to production with greater speed and consistency.
• Enable adoption across teams - Design interfaces and developer experiences that make enterprise AI capabilities easy to consume for technology teams, other AI teams, and low-code or no-code solution builders.
• Elevate team capability - Review architecture and code for critical products, coach AI practitioners on engineering best practices, and help the team adopt effective agentic development workflows, tooling, and guardrails.

Who you are

• You are a hands-on senior engineering leader. You have atleast 5+ experience operating at a Staff, Principal, Lead Engineer, or equivalent level, and you enjoy both designing systems and writing production-quality code.
• You can demonstrate experience in system design, application programming interface (API) and software development kit (SDK) design, testing, CI/CD, versioning, observability, and production operations. It’s an asset if you have built platforms, frameworks, developer tooling, or reusable services used by multiple teams.
• You give meaning to data. You understand the engineering challenges of taking AI and Generative AI solutions from experimentation into production, and you know that quality for AI systems requires more than traditional unit testing.
• You look beyond the moment. You're excited by the opportunity to shape how agentic software development evolves, including workflows, repository design, testing approaches, review practices, context management, and governance for increasingly autonomous delivery.
• You're motivated by collective success. You influence engineers, data scientists, technology partners, and leaders through strong partnership, sound judgment, and a commitment to raising the capability of the broader organization.
• You act like an owner. You naturally identify repeated patterns, remove friction from the development lifecycle, and build practical solutions that help teams deliver faster, more safely, and with greater consistency.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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