Executive, Finance Operations
Prudential · Kuala Lumpur
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Executive, Finance Operations is responsible for executing day-to-day transactional and operational finance activities accurately and on a timely basis, while ensuring compliance with internal controls, policies and service level commitments. The role supports Accounts Payable (AP), Travel & Expense (T&E), Intercompany Accounting, Fixed Asset Accounting, Lease Accounting, Bank Reconciliation, Oracle master data maintenance and Finance Query Management. The incumbent is expected to handle operational processing, reconciliations, exception follow-up, stakeholder queries, master data updates, documentation and continuous improvement support within a shared services environment.Key Roles & Responsibilities:
1. Finance Operations Management
- Execute assigned Finance Operations activities accurately, efficiently and in accordance with established policies and procedures.
- Ensure all processes are executed accurately, efficiently and in accordance with established policies and procedures.
- Monitor operational performance, productivity, service quality and customer satisfaction.
- Support issue resolution, escalation follow-up and preparation of operational updates as required.
2. Accounts Payable (AP) – End-to-End
- Perform AP activities, including invoice receipt, validation, processing, payment support and vendor account maintenance.
- Perform Oracle master data maintenance activities, including creation, updates, validation and periodic review of supplier, employee or finance-related master data in accordance with approved controls.
- Ensure timely processing of invoices and supplier payments.
- Assist with payment runs and manage processing exceptions in line with approved controls.
- Monitor AP aging, blocked invoices and overdue payments.
- Partner with Procurement and Business Units to resolve invoice matching and payment issues.
- Ensure compliance with tax, procurement and financial control requirements.
Key Deliverables
· Invoice processing accuracy
· Payment timeliness
· AP aging management
· Audit compliance
3. Travel & Expense (T&E)
- Process expense claims and employee reimbursement activities in accordance with corporate travel and expense policies.
- Review claims for completeness, policy compliance and supporting documentation, escalating exceptions where required.
- Manage corporate credit card administration and reconciliations.
- Monitor expense claim turnaround times and policy exception rates.
- Drive employee awareness and policy adherence.
Key Deliverables
· T&E processing SLA achievement
· Policy compliance
· Employee satisfaction
4. Intercompany Accounting
- Perform monthly and quarterly intercompany reconciliation and settlement support activities.
- Ensure timely confirmation and resolution of intercompany mismatches.
- Coordinate with finance teams to clear aged intercompany balances and resolve open items.
- Support intercompany agreement governance and transfer pricing requirements.
- Ensure accurate reporting and elimination support during close activities.
Key Deliverables
· Intercompany reconciliation completion
· Aging reduction
· Month-end close support
5. Fixed Asset Accounting
- Process asset capitalization, transfers, disposals and depreciation-related activities in accordance with approved procedures.
- Ensure integrity and completeness of fixed asset registers.
- Coordinate periodic asset verification exercises.
- Support capital expenditure governance and reporting.
- Ensure compliance with accounting standards and company policies.
Key Deliverables
· Asset register accuracy
· Timely depreciation runs
· Capital expenditure reporting
6. Lease Accounting
- Perform lease accounting activities in accordance with IFRS 16 / MFRS 16 requirements and approved process guidelines.
- Maintain lease schedules and accounting records.
- Ensure completeness and accuracy of lease data.
- Review lease modifications and reassessments.
- Support month-end, quarter-end and year-end reporting requirements.
Key Deliverables
· Lease accounting accuracy
· Compliance with IFRS 16 / MFRS 16
· Timely reporting and reconciliations
7. Bank Reconciliation
- Perform daily, weekly, and monthly bank reconciliations for all assigned bank accounts.
- Match bank statement transactions against general ledger records.
- Investigate, analyze, and resolve reconciliation differences and outstanding items promptly.
- Follow up with internal stakeholders and banks to clear unreconciled transactions.
- Ensure reconciliation activities comply with established SOPs and internal controls.
Key Deliverables
· 100% bank accounts reconciled on time
· No material unreconciled differences
· Timely reporting and reconciliations
8. Controls, Risk & Compliance
- Maintain strong internal controls and segregation of duties.
- Ensure readiness for internal and external audits.
- Identify operational risks and implement mitigation measures.
- Ensure compliance with policies, accounting standards and regulatory requirements.
- Support SOX/internal control testing where applicable.
9. Continuous Improvement & Transformation
- Support automation, standardization and process simplification initiatives.
- Leverage ERP systems, workflow tools and digital solutions to improve efficiency.
- Conduct root cause analysis of operational issues and implement corrective actions.
- Support migration, transitions and process transformation projects as assigned.
10. Team Support & Knowledge Sharing
- Support team members through knowledge sharing, cross-training and timely operational handovers.
- Support a collaborative, service-oriented and customer-focused team culture.
- Contribute to process documentation, SOP updates and capability building across finance operations processes.
- Support cross-training, knowledge sharing and capability building across finance operations processes.
- Support workload planning by providing timely status updates and highlighting processing priorities or risks.
Minimum Job Requirement
Qualification:
- Bachelor's Degree in Accounting, Finance or related discipline.
Key Skills & Experience:
Experience
- Experience in finance operations, transactional finance processes and service delivery within a shared services or high-volume operations environment, with 1–3 years of relevant finance operations experience.
- Experience handling AP, T&E, reconciliations, intercompany, fixed asset or lease accounting activities, with exposure to stakeholder query resolution and operational follow-up.
- Knowledge of ERP systems such as Oracle, Coupa, Workday, OneStream or equivalent
Technical Competencies
- Accounts Payable
- Travel & Expense Management
- Intercompany Accounting
- Fixed Assets Accounting
- Lease Accounting (IFRS 16 / MFRS 16)
- Reconciliations & Controls
- Oracle Master Data Maintenance
Other Requirements:
- Strong service delivery mindset with accountability for meeting assigned SLAs, stakeholder outcomes and operational quality expectations.
- Strong understanding of finance operations controls, audit readiness, segregation of duties and compliance requirements.
- Ability to support issue resolution across Finance, Procurement, Business Units and global finance teams.
- Comfortable working in a shared services environment with high transaction volumes and multiple stakeholder groups.
- Strong communication, analytical, problem-solving, coaching and change support skills.
- Ability to support continuous improvement, standardization, automation and knowledge management initiatives.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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