Client Engagement Leader-Data & AI
EXL · United States
- Act as a subject matter expert in Insurance data, analytics, and AI, providing strategic and tactical advisory support to senior business leaders.
- Partner with clients to define and deliver data and AI roadmaps, including transformation initiatives, target operating models, and execution priorities.
- Lead client discovery and working sessions to understand business needs, diagnose gaps, and recommend scalable, value-driven data solutions.
- Collaborate closely with client stakeholders and internal EXL teams to build strong relationships, identify growth opportunities, and expand engagements.
- Develop business proposals, solution architectures, and RFP responses by working with SMEs, technologists, and strategic alliance partners.
- Own end-to-end project, client, and team management, ensuring timely delivery, issue resolution, and adherence to quality standards.
- Provide technical guidance across AI, data management, analytics, visualization, automation, and data science initiatives across the insurance value chain.
- Ensure industry best practices, DataOps standards, and cloud-based data solutions are consistently applied across engagements.
- Drive continuous improvement through problem diagnosis, process optimization, and innovative solution design.
- Foster a strong learning culture within the team, encouraging innovation, research, and adoption of emerging technologies and industry trends