Administrative Supervisor-NURSING ADMINISTRATION-Part Time Days-Orlando Health Lakeland Highlands Hospital-Lakeland, FL

Orlando Health · Lakeland

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The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us!

Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond.

Orlando Health Watson Clinic Lakeland Highlands Hospital – a state-of-the-art, seven-story, multi-specialty hospital – will serve as a vital 550,000 square-foot healthcare hub offering:

• 300+ inpatient beds and 69 emergency and observation beds
• 11 operating rooms and four cardiac interventional suites
• Dedicated labor and delivery services – including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens
• Comprehensive cardiovascular, neurology, and oncology services
• Advanced surgical procedures

Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning.

Benefits Beyond the Expected

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

• Benefits that begin on Day 1
• Four (4) weeks paid parental leave
• Debt-free degrees through our Preferred Education Program
• Tuition reimbursement and loan repayment programs
• Back-up childcare and elder care
• Fertility benefits and adoption assistance
• NCLEX reimbursement
• Free NCPDs for RN license
• Free Kaplan review courses
• Dedicated RN career counselor and GN Coordinators to develop you
• Specialty certifications reimbursement
• And more!

Position Summary:

The Administrative Supervisor facilitates timely and safe patient flow and provides off-shift management and operational oversight of the acute care hospital setting, and ensures the provision of safe, quality patient care.

Shift: Part-time Days

-5 years of experience min in ER, ICU, multiple specialties or floats highly preferred.

• Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.
• Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
• Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.
• Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
• Ensures a visible and collegial leadership presence throughout the facility and shift.
• Serves as a first responder for all emergency code events and house alerts.
• Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record.
• Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
• Responds/resolves team member, patient, family member, and provider concern and provides follow-up with appropriate individuals.
• Provides support, education, coaching, and mentoring to team members.
• Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner.
• Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.
• Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and /or conduct and issuing corrective actions.
• Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC).
• Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Communication and Relationship Building ◦ Effective Communication: proficient in oral, written, and interpersonal skills. ◦ Relationship Management: demonstrates collaborative and collegial relationship skills, engages staff in decision making and exhibits effective conflict resolution skills. ◦ Influencing Behaviors: inspires desired behaviors, manages undesired behaviors and promotes decisions that are patient centered. ◦ Diversity: values diversity and establishes a work environment that is culturally competent. ◦ Community Relationships: represents the organization as a resource to non-health care constituents within the community.
• Knowledge of the Healthcare Environment ◦ Clinical Practice Knowledge: demonstrates knowledge of current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards. ◦ Evidence Based Practice and Patient Care Outcomes: Uses data and other sources of evidence to inform decision making and to interpret outcome measures. ◦ Patient Safety & Team Member Safety: Supports a Zero Harm Environment and a Just Culture; responding and acting on safety recommendations. ◦ Performance Improvement: participates in Gemba board reviews and process improvement work; internalizing one’s role in achieving optimal outcomes for the patient and organization. ◦ Risk Management: ensures compliance with required standards and facilitate timely reporting of liability issues.
• Leadership ◦ Foundational Thinking Skills: demonstrates reflective practice and an understanding that all leadership begins from within; applying critical analysis to organizational issues after a review of the evidence. ◦ Systems Thinking: uses knowledge of classic and contemporary systems thinking in problem solving and decision making. ◦ Change Management: utilizes change management concept and adapts leadership style to situation need.
• Professionalism ◦ Personal and Professional Accountability: acts as a role model for standards of professional practice (clinical, educational and leadership) for colleagues and constituents. ◦ Ethics & Advocacy: upholds ethical principles and corporate compliance standards and involves team members in decisions that affect their practice.
• Business Skills ◦ Human Resource Management: promotes a healthful work environment and ensures compliance with legal and regulatory guidelines. ◦ Resource Management: ensures appropriate utilization of supplies and materials and staffing resources. ◦ Information and Technology: proficiently uses technology and databases to support improvement of clinical, safety and fiscal performance.

• Graduate from an accredited school of nursing.
• Bachelor of Science in Nursing preferred.
• 2 Years as a registered nurse in the acute care setting Required
• Current professional license as a registered nurse in the State of Florida Required and
• National Certification in specialty area within 2 years Required and
• Maintains current BLS; as determined by specialty area ACLS, PALS, NALS, or TNCC is required.

• Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.
• Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
• Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.
• Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
• Ensures a visible and collegial leadership presence throughout the facility and shift.
• Serves as a first responder for all emergency code events and house alerts.
• Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record.
• Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
• Responds/resolves team member, patient, family member, and provider concern and provides follow-up with appropriate individuals.
• Provides support, education, coaching, and mentoring to team members.
• Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner.
• Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.
• Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and /or conduct and issuing corrective actions.
• Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC).
• Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Communication and Relationship Building ◦ Effective Communication: proficient in oral, written, and interpersonal skills. ◦ Relationship Management: demonstrates collaborative and collegial relationship skills, engages staff in decision making and exhibits effective conflict resolution skills. ◦ Influencing Behaviors: inspires desired behaviors, manages undesired behaviors and promotes decisions that are patient centered. ◦ Diversity: values diversity and establishes a work environment that is culturally competent. ◦ Community Relationships: represents the organization as a resource to non-health care constituents within the community.
• Knowledge of the Healthcare Environment ◦ Clinical Practice Knowledge: demonstrates knowledge of current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards. ◦ Evidence Based Practice and Patient Care Outcomes: Uses data and other sources of evidence to inform decision making and to interpret outcome measures. ◦ Patient Safety & Team Member Safety: Supports a Zero Harm Environment and a Just Culture; responding and acting on safety recommendations. ◦ Performance Improvement: participates in Gemba board reviews and process improvement work; internalizing one’s role in achieving optimal outcomes for the patient and organization. ◦ Risk Management: ensures compliance with required standards and facilitate timely reporting of liability issues.
• Leadership ◦ Foundational Thinking Skills: demonstrates reflective practice and an understanding that all leadership begins from within; applying critical analysis to organizational issues after a review of the evidence. ◦ Systems Thinking: uses knowledge of classic and contemporary systems thinking in problem solving and decision making. ◦ Change Management: utilizes change management concept and adapts leadership style to situation need.
• Professionalism ◦ Personal and Professional Accountability: acts as a role model for standards of professional practice (clinical, educational and leadership) for colleagues and constituents. ◦ Ethics & Advocacy: upholds ethical principles and corporate compliance standards and involves team members in decisions that affect their practice.
• Business Skills ◦ Human Resource Management: promotes a healthful work environment and ensures compliance with legal and regulatory guidelines. ◦ Resource Management: ensures appropriate utilization of supplies and materials and staffing resources. ◦ Information and Technology: proficiently uses technology and databases to support improvement of clinical, safety and fiscal performance.

• Graduate from an accredited school of nursing.
• Bachelor of Science in Nursing preferred.
• 2 Years as a registered nurse in the acute care setting Required
• Current professional license as a registered nurse in the State of Florida Required and
• National Certification in specialty area within 2 years Required and
• Maintains current BLS; as determined by specialty area ACLS, PALS, NALS, or TNCC is required.

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