ESIS Benefits Specialist
Chubb · Southfield
Position Summary:
The Benefits Specialist will serve as a dedicated resource for employees and employers throughout the leave and disability management process. This role is responsible for managing claims across multiple programs including the Family and Medical Leave Act (FMLA), Short-Term Disability (STD), Americans with Disabilities Act (ADA) accommodations, and Return to Work (RTW) coordination.
The primary purpose of the Benefits Specialist is to evaluate and manage employee leave and disability claims, review medical information, facilitate workplace accommodations, and support employees in returning to work in a safe and timely manner.
Essential Duties and Responsibilities:
- Manages end-to-end claims across FMLA, STD, ADA, and RTW programs in accordance with federal, state, and local regulations
- Communicates and collaborates with employees, medical professionals, supervisors, and Human Resources to support employees through the leave and disability process
- Evaluates requests for workplace accommodations and facilitates the interactive process between the employee and employer to determine the most effective solution
- Documents employee requests and maintains accurate, up-to-date case records throughout the claims lifecycle
- Engages with medical providers to clarify, validate, and obtain information necessary to support claim determinations
- Works with employers and Human Resources to educate and implement job modifications and accommodations as appropriate
- Assists employers with the development of essential job function descriptions as needed to support the RTW process
- Stays current on federal and state laws and regulations governing leave of absence, disability, and workplace accommodations
- Provides education and guidance to employers and employees on leave programs, disability benefits, and accommodation processes
- Responsible and accountable for maintaining and protecting personal health information; must maintain a high level of confidentiality and comply with HIPAA rules and regulations
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.