IT Systems Engineer SR

First Horizon Bank · Charlotte

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As a DevOps Software Platform Engineer focusing on the DevOps platform tools, you will be a crucial part of First Horizon's DevOps engineering team, building a world class developer experience. Your primary goal will be to collaboratively support and improve the DevOps platform.

Responsibilities:

• Leverage Engineering background and skills to transition to a DevOps Platform Engineer 
  • Apply experience to understand design concepts and implement features within the DevOps platform. 
  • Build, test and deploy changes to a common       toolchain framework. 
  • Understands Semantic versioning and release management. 
• Complete understanding of Software Development Lifecycle 
  • Experience with breaking down software components into features, hotfixes and bugfixes. 
  • Extensive understanding of Git branching methodologies and the impact within the SDLC 
• Support existing DevOps platform by: 
  • Troubleshooting issues end-to-end (pipeline, source, build, package, ext. dependencies, deploy and runtime) 
  • Support the full product lifecycle ensuring highly scalable and reliable service. 
  • Unit and integration testing of new and proposed changes 
  • Identifying deficiencies and applying solutions to an entire platform through DevOps principles and framework 
  • Utilizes monitoring and observability to both troubleshoot and provide feedback into SDLC. 
  • Understand and promote developer and application Security best practices. 
  • Participate in on-call to support the DevOps platform. 
  • Author support documentation, user guides for internal developers. 
• Work closely with DevOps Architects and Leads to understand DevOps requirements and align with product and technology vision. 
• Continuously explore and stay current on new and emerging technologies. 

Required Knowledge and Experience:

• Minimum 10 years of experience as a DevOps or Systems Engineer or a bachelor’s degree and 6 years of experience. 
• Kubernetes -  
  • Helm and Kustomize 
  • CRDs, services, operator model
  • Familiarity with Azure Kubernetes Service (AKS) is a plus. 
• Docker containers - 
  • dockerfile 
  • docker build, Buildkit
  • docker registry 
• Source code management - 
  • Bitbucket (git) 
  • Git branching 
  • Code reviews and pull request approvals. 
• Build tools - 
  • Gradle,  maven,  npm/pnpm, nx-cloud
  • Buildkit (docker build)
  • familiarity with msbuild and dotnet is a plus. 
  • Packages - all types of mvn, node packages 
  • yum/dnf 
  • familiarity with nuget and chocolatey is a plus. 
• Scripting Languages - 
  • bash 
  • python  
  • YAML 
  • Familiarity with PowerShell is a plus. 
• Programming Languages - 
  • Go language 
  • Groovy
  • Familiarity with Java and dotnet is a plus.
  • Familiarity with C# is a plus. 
• Databases/Caches:  
  • MongoDB 
  • PostgreSQL 
  • Redis 
• Frameworks 
  • JavaScript frameworks - NodeJS, React, Solid, Angular 
  • Java Spring and Spring Boot 
  • Familiarity with .NETcore or Django is a plus 
• Productivity Tools 
  • Jira Software (scrum/Kanban Boards) or a similar ticketing system 
  • Confluence or a similar wiki tool 

• IDE AI tools such as Devin Desktop

• Excellent communication skills and ability to collaborate with employees at all skill levels; including the ability to translate and communicate technical and analytical issues to all types of end users. 

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