Area Manager|Operations|Hongs Operations Support|3

Jubilant FoodWorks · India

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Key Responsibilities:

  1. Business Performance & Revenue Growth
    • Deliver zonal revenue targets 
    • Drive profitable store count growth and monitor EBIDTA performance.
    • Collaborate with marketing and supply chain to optimize product mix and pricing.
  2. Operational Excellence
    • Ensure consistent execution of SOPs across stores.
    • Monitor and improve store-level KPIs including PSPD, attachment rates, and daypart performance.
  3. Guest Experience
    • Drive NPS improvement initiatives to enhance guest delight.
    • Implement feedback mechanisms and corrective actions for service gaps.
  4. Cross-Functional Collaboration
    • Work closely with Supply Chain, Marketing, and Training teams to deliver business goals.
    • Support training rollouts and succession planning initiatives for store teams.

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