Order-to-Cash Solution Architect
Straumann · Madrid
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Are you ready to unlock your potential? At Straumann Group we’re on an exciting journey of growth, innovation, and impact - driven by our mission to improve oral health and transform millions of lives worldwide. United by purpose, we bring our best selves to work every day, embracing a high-performance, player-learner culture that inspires collaboration, curiosity, and ambition. Here, you’ll have the opportunity to take charge of your own career, harnessing your skills, passion, and enthusiasm for learning to continually grow and progress. Together, we’re not just shaping brighter smiles, we’re unlocking the potential of people everywhere, including our own.
Intro
As our Order to Cash Solution Architect, you will shape the technology architecture that enables efficient, reliable end-to-end Order to Cash (O2C) processes across Straumann Group.
Working closely with Customer Service, Commercial, Finance, Supply Chain, and Technology teams, you will connect business needs with scalable solutions across SAP S/4HANA, customer-facing platforms, manufacturing systems, internal enterprise applications, and third-party solutions.
Your work will span customer and order workflows, master data, fulfillment, billing, intercompany processes, and system integrations. Success in this role means creating practical architecture that works across platforms, supports business continuity, and can evolve as our customer and operational needs change.
Your Role
You will:
- Shape the technology strategy and architecture for end-to-end O2C capabilities, ensuring alignment with business priorities and enterprise architecture principles.
- Partner with Commercial, Customer Service, Supply Chain, Finance, and Technology stakeholders to identify opportunities to simplify processes and improve technology-enabled outcomes.
- Lead solution and integration design across SAP S/4HANA and connected customer, manufacturing, and enterprise platforms.
- Design scalable integration approaches using application programming interfaces (APIs), interfaces, events, and workflow-based patterns where appropriate.
- Support cross-entity and intercompany processes, including order flows, billing, settlement, reconciliation, and related financial data dependencies.
- Translate complex business requirements into practical, scalable technology solutions and evaluate relevant platforms or vendor solutions.
- Configure, implement, support, and continuously improve O2C solutions and their integration points.
- Analyze recurring incidents and process inefficiencies, identify root causes, and develop sustainable improvements.
- Lead customer technology integrations, digital-solution rollouts to new markets, and other customer fulfillment initiatives.
- Coordinate delivery across business teams, Technology teams, external vendors, consulting partners, and contractors while minimizing operational disruption.
Your Profile
Essential
- Hands-on experience designing and implementing SAP Order to Cash solutions covering order management, fulfillment, billing, and integration with other applications.
- Good knowledge of SAP S/4HANA O2C processes and their underlying data dependencies.
- Experience integrating SAP with customer-facing platforms, manufacturing or order-intake systems, or other enterprise applications.
- Practical knowledge of integration technologies and formats such as IDoc, REST APIs, XML, and JSON.
- Understanding of customer master data, account structures, order management, fulfillment, billing, and intercompany flows.
- Experience translating business requirements into technology and integration architecture.
- Experience leading technology implementations involving cross-functional business and technical stakeholders.
- Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
Nice to have
- Experience with workflow-driven customer platforms, manufacturing execution systems, order-intake systems, or make-to-order environments.
- SAP Sales and Distribution certification.
- Experience mentoring colleagues or guiding teams in both operational and strategic work.
What Makes You a Great Fit
You combine a broad architectural perspective with the ability to work through practical implementation details. You enjoy connecting business processes across teams and systems and can bring structure to complex requirements.
You build productive relationships across business and technology functions, make thoughtful decisions based on business outcomes, and communicate clearly when priorities or technical constraints need to be balanced. You are comfortable taking ownership of solutions from initial design through implementation and ongoing improvement, while remaining curious about better ways to simplify processes and strengthen the customer experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type: Full Time
Alternative Locations: Spain : Madrid
Travel Percentage: 0 - 10%
Requisition ID: 22227