Anaplan Administrator
Charlotte Tilbury · London
About Charlotte Tilbury Beauty
Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.
We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.
About the role
As an Anaplan admin, you will focus on day-to-day administration, BAU processes and model maintenance, and low-level troubleshooting of Charlotte Tilbury’s Anaplan Applications. Potentially someone with limited/no Anaplan experience but with a background in financial data modelling/analytics, is enthusiastic, curious and keen to learn.
This is an exciting opportunity to influence the FP&A processes and support the roadmap of technology transformation within Charlotte Tilbury.
- Knowledge - Build and develop understanding of existing applications, models and process flows
- Processes - Contribute to process documentation, including drafting user stories and updating existing admin documentation
- Daily maintenance- Monitoring and handling user support tickets, and working with the Anaplan team to solve minor BAU issues, and keep model running smoothly day to day
- Monthly Actuals -Running monthly BAU actuals integration from ERP system at month end, including final reconciliation
- New Developments-Support ad hoc projects as required
- Stakeholder Management - Clear communication with Anaplan users, timely resolution of issues. Build relationship with group FP&A and wider finance
- User Management - Manage licences - maintain list of active users/roles, ensuring in line with contract. Manage starters and leavers via service now tickets
Who will you work with
Anaplan, Systems, Finance teams
About you
- Degree -Bachelor's degree or relevant work experience in Business, Technology or Finance, or a similar analytics related field
- Anaplan-model building - Level 1 Anaplan Certification/ Strong Excel experience or basic modelling experience in any tool and experience handing IT support tickets
- Financial Modelling- Foundational understanding of financial modelling, FP&A principles, or finance workflows
- Stakeholder management- Ability to communicate and document processes and updates clearly and accurately
- Behaviours- Ability to think logically and methodically; demonstrating clear critical thinking skills
- Behaviours- Positive 'can-do' attitude
Behaviours- Flexible and proactive with an eagerness to learn
Behaviours- Highly organised and able to prioritise workload effectively within a scaling business