PD Academy Training, Consultant
AIA Group · Kuala Lumpur
Create connections that move people and business forward.
At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.
Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.
About the Role
As a Sales Performance Coach with a focus on Seller Activation, Product Activation, Segment Activation & Campaign Activation, this role involves understanding the whole sales builder & activity management system and delivering comprehensive coaching to our internal sales heads & external stakeholders especially Manager of FEs. The position requires identifying the business needs, strategies, analyzing sales performance data, and fostering professional growth. Additionally, the role includes managing training budgets, leveraging modern coaching, and collaborating with internal and external stakeholders to ensure alignment with business goals and enhance overall coaching effectiveness. Building strong relationships and driving initiatives to support sales activation and productivity are also key responsibilities.
Roles and Responsibilities:
Business Management:
- Work & Coach Sales Team to provide a blueprint ie: Manpower, Average Case Size, Productivity & Active Ratio to identify the business needs for each region.
- Develop and manage the delivery of leadership coaching and development strategy for all (existing & future projects) Sales Distribution Channels team.
- Lead, coach and build high-performing PD Sales Academy team to support short, medium, and long-term business aims.
- Collaborate with internal stakeholders to identify training needs, align programs with business goals, and assess training effectiveness.
- To analyze sales performance data in identifying trends and patterns to develop training strategies to improve sales performance.
- Cultivate continuous professional development within the team, department, and AIA Group L&D to ensure quality and consistency.
- Manage training budget to ensure cost effective training.
- Acquire feedback to explore and identify the most effective and innovative training, learning initiatives and projects to ensure PD is industry-leader in respect of professional development and learning experience.
- Manage third-party relationships and contract negotiation with external providers to ensure business objectives are met and enhance the overall learning effectiveness.
- Work closely and collaborate with all other AIA cross functional team (especially PD Business Academy) to outline training improvement for growth for scalability and sustainability of PD.
- Leverage on learning technology through modernizing learning technology landscape and processes to adapt to latest technology trends.
- Lead recruitment efforts to attract and onboard top talent, utilizing effective sourcing and selection strategies.
- Provide ongoing support and coaching to reinforce learning in driving continuous improvement in sales performance, along with retention strategies to ensure long-term success.
- Support and Drive All Seller (FEBC, BAM, FEUT, REM, Rookies, VST and all future available seller) on Activation & Productivity thru multiple capacity such as Seminar Selling to Customer, HNW Customer Event, Market Update & Sales Forum and etc closely working with respective Seller internal and external Sales Team.
- Initiate, Drive, Activate & Track current and new product initiation through All Seller working closely with Sales Team, Campaign team and Strategic team.
Stakeholder Management and Collaboration:
- Work closely with the respective Distribution Channel Sales Head (DCSH) on Sales Personnel Performance and comes up with the necessary Knowledge & Skill enhancement, including Coaching, Sales Joint Fieldwork, and other deem necessary.
- Work closely with our Internal Stakeholders and Corporate Partners together with our DCSH to drive business through our Corporate Partners.
- Build effective, collaborative working relationships with both internal and external senior leadership team, channel stakeholders, corporate partners stakeholders, internal and external sales team, AIA Group L&D, local HR teams to understand and continually re-evaluate organizational learning and development needs to ensure trainings are aligned with business needs.
- Proactively engage and manage the positive communication with PBB stakeholders and AIA management team to ensure the success of training initiatives.
- All existing and future project stakeholders that can support the success of all PD sales distribution channel.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.