Sr Analyst, HR Application Support

Arthur J. Gallagher · Chicago · $50,000–$250,000 (stated in the posting)

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The purpose of this position is to provide HR application systems functional business analyst support. Key responsibilities include providing analysis and support of technology and process changes in the areas of human resources/payroll. Provide help desk and query support for the HR/Payroll. Serve as a HR/Payroll business analyst and act as a liaison between Payroll, HR & IT.

• Application management  
  • Manage product upgrades and enhancement and defect queue for the application.
  • Work with business partners to prioritize items and schedule items for development and deployment based on capacity etc,    
• Continuous Improvement
  •  Identify opportunities for process enhancements and system optimization to streamline HR processes, payroll operations and improve efficiency.  
• System Configuration  
  • Lead and review configuration within HR Applications to align with organizational, union, and regulatory requirements.  
• Quality Assurance  
  • Lead and define testing strategies for Projects, Minor enhancements, defect and vendor patches upgrades.
  •  Perform audits within HR applications to maintain data integrity and system reliability.  
• Reporting  
  • Generate reports and analytics for various HR data elements to support data-driven decision-making and compliance reporting.  
• Support Operational Processing  
  • Support end-to-end processing cycle for various HR Functions – Employee Lifecycle including Recruitment, Onboarding, Timekeeping and Payroll, Compensation, benefits ensuring accuracy and timeliness of payments, including data validation, calculation, and reconciliation.  
• Collaboration  
  • Work closely with HR, finance, Supply and IT teams to ensure seamless integration of HR systems with other corporate applications.   
• Documentation  
  • Maintain accurate and up-to-date documentation of HR and payroll processes, procedures, and system configurations.

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday). This position must sit out of our Chicago - IL office. This position is eligible for relocation assistance. 

• Provides functional HR application systems business analyst support and process improvement analysis for HR/Payroll by identifying, evaluating, and implementing system enhancements and procedures that are cost-effective and meet business requirements. Acts as liaison between HR/Payroll functional users and IT to lead analysis, requirements definition, system testing, implementation and training. 
• Extract and compile information to create and develop reports/queries to client's specifications. 
• Manages the scope and requirements for the implementation of projects to enhance systems capabilities within the HR & Payroll. 
• Assists with resolving questions, assess user needs, and recommends changes mainly in the areas of HR, Payroll, and benefits. 

• Responsible for requirements gathering, design reviews, testing, and implementation planning.
• Responsible for tracking budget and scope of projects that range ranging in value from $50,000 to $250,000.
• Works under minimal supervision.

• Bachelor's Degree in a business-related field or Information Systems and 4-7 years of relevant experience
• In lieu of degree, 6-9 years of relevant experience
• Minimum 4 years' experience in a functional role supporting Human Resources/ Payroll, or IT experience with a focus on HR, Payroll applications.
• Minimum 4 years' experience working with HR application systems, with in depth knowledge of end-to-end development of queries and reports.
• Project management and process improvements experience.
• Ability to work independently and take leadership role in working with various stakeholders to identify and translate business requirements into functional specifications through hands-on analysis
• Strong oral and written communications.

• Demonstrated ability in training and in-depth knowledge of Human Resources, Payroll, and Timekeeping systems.
• Previous Payroll benchmarking and process improvement experience.
• Application: Oracle Fusion HCM Tools VBS Redwood, HCM Extracts, BI Publisher, OIC, and HDL. Languages SQL, Oracle Scripting (Fast Formulas) Knowledge Understanding of Oracle Cloud architecture and any core HR modules (Core HR, Compensation, Time and Labor, Performance Management etc) 

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $94,400.00/Yr. – $129,800.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

• Provides functional HR application systems business analyst support and process improvement analysis for HR/Payroll by identifying, evaluating, and implementing system enhancements and procedures that are cost-effective and meet business requirements. Acts as liaison between HR/Payroll functional users and IT to lead analysis, requirements definition, system testing, implementation and training. 
• Extract and compile information to create and develop reports/queries to client's specifications. 
• Manages the scope and requirements for the implementation of projects to enhance systems capabilities within the HR & Payroll. 
• Assists with resolving questions, assess user needs, and recommends changes mainly in the areas of HR, Payroll, and benefits. 

• Bachelor's Degree in a business-related field or Information Systems and 4-7 years of relevant experience
• In lieu of degree, 6-9 years of relevant experience
• Minimum 4 years' experience in a functional role supporting Human Resources/ Payroll, or IT experience with a focus on HR, Payroll applications.
• Minimum 4 years' experience working with HR application systems, with in depth knowledge of end-to-end development of queries and reports.
• Project management and process improvements experience.
• Ability to work independently and take leadership role in working with various stakeholders to identify and translate business requirements into functional specifications through hands-on analysis
• Strong oral and written communications.

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