F&B Supervisor (Chinese-speaking)
IHG · Philippines
A food and beverage supervisor in a hotel is responsible for overseeing the daily operations of the food and beverage services. Their duties include:
- Managing staff: Directing and scheduling the kitchen, bar, and food and beverage servers
- Customer service: Responding to customer feedback and complaints, and ensuring guest satisfaction
- Inventory: Maintaining inventory and controlling costs
- Menu knowledge: Explaining the food and beverage menu to guests
- Dining room: Ensuring the cleanliness and general look of the dining room
- Seating: Assisting in seating customers during peak hours
- Collaboration: Working closely with the kitchen and service staff
- Budget: Adhering to the food and beverage budget
- Safety: Ensuring safety for themselves and others in the workplace
- Food and safety regulations: Following food and safety regulations