Operations & Contracts Manager

Ford Motor Company · Dunton

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About the Role

We are looking for an experienced Operations & Contracts Manager to join our Retail Deposits team.

This role combines operational leadership, contract and supplier management, regulatory oversight, and business transformation. You will play a critical role in enhancing customer experience, improving operational efficiency, strengthening resilience frameworks, and ensuring that our services continue to meet the highest standards of governance and compliance.

Working closely with colleagues across the business and external partners, you will help shape future operating models, optimise processes, and support strategic business objectives.

Shape the future of retail banking operations. Join Ford Money in a high-impact role where you will lead retail deposit operations, drive operational resilience, oversee strategic supplier partnerships, and ensure strong regulatory governance. This is an exciting opportunity to influence how a modern retail bank delivers exceptional customer outcomes while building operational capabilities for the future.

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