Technical Project Coordinator EMEA
TD SYNNEX · Belgrade
About TD SYNNEX
At TD SYNNEX, we empower the IT channel by delivering end-to-end technology solutions, services, and support that help our partners thrive in the cloud-first era. We are evolving from a transactional distributor into a solutions and services leader, offering highly industrialized, customer-centric managed and professional services to accelerate partner success.
Your Mission
As a Technical project coordinator, you will be responsible for the successful delivery of Cloud and Datacenter Services projects, working closely with our in-house experts, partners, and suppliers. You will take ownership of the customer journey post-sale, ensuring each project delivers measurable value and an exceptional experience.
Key Responsibilities
- Project Onboarding & Delivery – Initiate projects, lead kick-off sessions, track progress, and ensure timely delivery.
- Customer Engagement – Build strong, trust-based relationships with customers and suppliers, applying our account governance model.
- Communication & Coordination – Organize and facilitate meetings, maintain clear communication channels, and manage stakeholder expectations.
- Risk & Issue Management – Proactively identify, assess, and resolve risks or issues to protect customer outcomes.
- Reporting – Produce clear, concise project status reports, including risks, issues, and progress updates.
- Continuous Improvement – Drive process enhancements to improve efficiency and customer satisfaction.
- Knowledge Development – Stay up to date with TD SYNNEX tools, software solutions, and industry trends.
Qualifications
- Fluent in English and at least one other European language.
- University degree or equivalent experience.
- Proven project management experience in an IT environment.
- Strong understanding of customer needs and ability to deliver against them.
- Skilled in cross-team collaboration, both in-person and virtually.
- Excellent presentation, written, and verbal communication skills.
- Highly organized, adaptable, and able to prioritize in a fast-paced environment.
- Experience in technical delivery or support.
- Familiarity with project management methodologies (e.g., Agile).
- Experience managing both suppliers and customers.
Who You Are
You are a customer-focused professional with a passion for delivering exceptional experiences. You thrive in collaborative, cross-functional environments and are motivated by achieving results that make a tangible impact for our partners.
What’s in it for you?
- Up to 3 trusted leave days per quarter
- Voluntary pension scheme
- Group and local accident insurance
- Working anniversary recognition
- IT equipment provided
- Commuting contribution in accordance with local legislation
- Minimum 20 working days of annual leave, with the possibility of additional days based on experience and professional qualifications
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!