Operational Excellence Intern
Black Box · Lawrence
INTERNSHIP DETAILS & RESPONSIBILITIES:
- Understand and apply problem solving, root cause analysis, and solution validation.
- Assist in developing knowledge capture systems.
- Conduct employee interviews and job-shadowing activities.
- Capture critical institutional knowledge.
- Identify operational bottlenecks and improvement opportunities.
- Understand auditing and compliance aspects of tasks.
- Present findings and recommendations to management.
- Review, update, and digitize documentation.
- Create and deliver presentations summarizing what was learned, how it was applied, and any results.
- The Intern will be assigned a Coach and Mentor to guide them through their experience.
- The Intern will be assigned a project which will be presented to Black Box Management at the conclusion of the Internship.
- Documentation review, update, and digitization.
- Additional duties as assigned
TRAINING OVERVIEW:
- Opportunities to learn about different areas of the business.
- On-the-Job training with assignments guided by an individual Mentor/supervisor.
- Individual and group projects
- Roundtables with leadership.
- Present outs to TPS Leadership and stakeholders
QUALIFICATIONS:
- Undergraduate (Rising Senior) or Graduate in one of the following majors: Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership, or similar course of study
- Strong computer skills including Word, Excel, SharePoint, OneDrive, etc.
- Excellent verbal & written communication skills and sound interpersonal skills
- Critical thinking and problem-solving skills
- Knowledge of IT infrastructure products and applications a plus
SCHEDULE:
- Monday through Friday with flexibility, not to exceed 40 hours/week
- Location: This position will be on-site in Lawrence; PA. Intern will need reliable transportation.
#LI-SS1
This internship will be focused on process documentation within the Technology Product Solutions (TPS) division of Black Box and assist in process documentation, knowledge capture methodology, and continuous improvement. Location: This position will be on-site in Lawrence, PA and will require up to 40 hours/week.