IT Infrastructure Operations Intern

Seagate Technology · Johor Bahru

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About our group:

We are a global IT Infrastructure Operations team providing round-the-clock support for IT computing resources worldwide. 

About the role - you will:

  • Develop agentic AI solutions to automate IT Infrastructure Operations, improve efficiency, and reduce manual effort. 

  • Support IT Infrastructure Operations administration. 

  • Manage daily operations and administration for RHEL and other Linux distributions, VMware, and Windows across the global IT infrastructure, including VMware optimization and resource monitoring. 

  • Support global Linux and Windows server deployments. 

  • Implement and maintain security controls to protect infrastructure integrity. 

  • Develop and monitor policies, procedures, and standards for the global server environment. 

  • Perform global server operating system patching using tools such as ManageEngine and Katello. 

  • Document completed tasks in accordance with established standards. 

  • Apply sound judgment when selecting methods and techniques to resolve issues, working independently on routine tasks with general guidance for new assignments. 

About you:

  • A degree in Computer Science, Information Technology, or Computer Engineering 

  • Strong systems administration and troubleshooting skills 

  • Knowledge of RHEL, VMware, and Windows administration 

  • Knowledge of RHEL, open-source tools and services, clustering, and automation scripting 

  • Experience supporting global infrastructure across ESXi hosts and bare-metal servers 
    A proactive, forward-thinking mindset with creative problem-solving skills 

  • A collaborative team player who can work effectively with virtual, global, cross-functional teams 

  • Strong written and verbal communication skills in English 

  • Self-motivated and capable of working independently with minimal supervision 

  • Solid understanding of networking, storage, and hardware architectures 

  • Flexibility to work varying hours based on business needs 

Your experience includes:

  • Strong Linux administration skills, preferably with Oracle Linux, CentOS, or RHEL 

  • Systems administration experience, particularly in Linux environments 

  • Strong knowledge and hands-on experience in Linux, Windows, and VMware administration 

  • Strong written and verbal communication skills 

  • Experience with operating system patching, server deployment, and remote console management 

  • Knowledge of RHEL, open-source tools and services, clustering, and automation scripting 

  • Experience with IT service management tools such as Freshservice, ServiceNow, or Remedy 

Location:

Our Penang office is located at Suntech@Cybercity, with convenient access to two bus stops and public transportation. Employees can enjoy an on-site gym, table tennis, badminton, and a café serving breakfast, lunch, and coffee. A public food court across the street also offers a wide variety of dining options. 

  • Location: Penang Malaysia Suntech
  • Travel: None

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