Salesforce Administrator

ADI Global Distribution · Santiago de Querétaro

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A Salesforce Administrator manages, configures, and customizes the Salesforce platform to help companies use the CRM (Customer Relationship Management) system effectively.

JOB DUTIES:
 

• User Management: Create new user accounts, reset passwords, assign permissions, and deactivate users when they leave.
• Data Management: Import data, delete duplicates, create backup routines, and set validation rules to keep records clean and safe.
• Object/Field Management: You may be required to create new fields or objects depending on business needs, whilst ensuring internal authorization is gathered and Salesforce best practice is followed to prevent technical debt.
• Platform maintenance: Change UI elements to meet business needs (i.e. page layouts)
• Security & Access: Control who can see specific data using profiles, roles, and sharing settings.
• Process Automation: Build automated workflows and approval processes to save time and reduce manual work.
• Reporting & Analytics: Create custom reports and dashboards so leaders can track business goals.
• User Support & Training: Train employees on how to use the system and troubleshoot daily issues

YOU MUST HAVE:
 

• 1+ years of experience as a Salesforce Administrator, supporting users and maintaining Salesforce environments.
• Strong knowledge of Salesforce CRM, including data management, user administration, reports, and system functionality.
• Solid understanding of data structures, data integrity, and CRM data governance principles.
• Hands-on experience working within a Salesforce org, either as an administrator or advanced end user, with a good understanding of platform capabilities.
• Professional English proficiency, with the ability to communicate effectively in both written and verbal business settings.
   

WE VALUE:
 

• Salesforce Administrator Certification (ADM 201) and hands-on experience with CRM best practices.
• Strong proficiency in Excel and Tableau for data analysis, reporting, and business insights.
• Ability to thrive in a fast-paced, highly matrixed environment, managing multiple priorities effectively.
• Strong communication, presentation, and stakeholder management skills, with the ability to take initiative, work independently, and influence across teams and functions.

WHAT'S IN IT FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

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ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

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