Systems Engineer 3 (Watch Desk) - Jira/Confluence/Rancher/Redis/NiFi/Docker/Kubernetes/AWS/Nagios/Prometheus

Captivation Software · San Antonio · $130,000–$270,000 (stated in the posting)

Build to something to be proud of.

Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to provide the best solution. Captivation is looking for software developers who can get stuff done while making a difference in support of the mission to protect our country.

Description

Captivation Software is looking for a senior level systems engineer who will be working on the watch floor and responsible for monitoring system health, availability, performance, and data pipelines; investigating alerts and incidents; performing authorized recovery actions; escalating unresolved issues; maintaining tickets, shift logs, SOPs, metrics, and reports; providing concise status updates and effective shift handoffs.

Requirements

Security Clearance:

Must currently hold a Top Secret/SCI U.S. Government security clearance with a favorable Polygraph, therefore all candidates must be a U.S. citizen

Minimum Qualifications:

Twenty (20) years-experience as a SE in programs and contracts of similar scope, type and complexity is required
Demonstrated experience in planning and leading Systems Engineering efforts is required.
Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required
Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
Security Plus Certification (or willingness to attain within 6 months)

Required Skills:

Experience with RTRG Mission analytics operation and use
Monitoring OS and Applications
Troubleshooting OS and Applications and escalating as required
Troubleshooting dataflow and escalating as required
Troubleshooting network issue and escalating as required
Ability to read a variety of Graphs of systems information and interpret them to discern correct operations
Good communications skills written and verbal
Ability to dissect complex issues and generate concise accurate status
Generating metrics and reports for submission to customers using disparate data sources
Generating SOPs for use by the members of the Watch desk and/or customers
Ability to lead small team of WD shift personnel
Ability to direct and provide meaningful guidance to teammates
Maintain schedules as required

Required Skills:

Linux and command-line proficiency; hardware, software, network, and data-flow troubleshooting; clear communication and documentation; ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24×7 environment.
Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi, Docker, Kubernetes, AWS, virtualization, and monitoring tools such as Nagios, Grafana, and Prometheus.

This position is open for direct hires only. We will not consider candidates from third party staffing/recruiting firms.

Benefits

Annual Salary: $130,000 - $270,000 (Depends on the Years of Experience)
Up to 20% 401k contribution (No Matching Required and Vested from Day 1)
Above Market Hourly Rates
$3,600 HSA Contribution
6 Weeks Paid Time Off
Company Paid Employee Medical/Dental/Vision Insurance/Life Insurance/Short-Term & Long-Term Disability/AD&D

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