Hospitalist Clinical Performance Nurse
Mount Nittany Health · State College
POSITION SUMMARY
The Clinical Performance Nurse (CPN) is a member of the hospitalist team who is responsible for delivery of processes designed to improve quality and efficiency in the care of hospitalized patients. The CPN works closely with the Medical Director and Practice Manager to engage and educate the physician team, optimize performance on defined key metrics, and ensure collaboration with the care team. This position does not involve providing direct patient care. This position is also responsible for overseeing and facilitating clinical performance activities across the full acute episode of care. Activities include identifying cohorts of patients eligible for specific initiatives, participating in daily workflows, advocating for patient goals in the care plan, and ensuring communication throughout the care team as the patient moves through their hospital stay. Success in the role will be defined by measurably improved patient outcomes and experience of care, as well as improved utilization of resources.
MINIMUM REQUIREMENTS
Education:
- Completion of a registered nurse degree program required. BSN preferred.
Experience:
1. Minimum of 3 years acute care nursing experience required.
2. Experience in one or more of the following is preferred: Case Management; Utilization Management, Practice Management; Quality Improvement, Performance Improvement, or regulatory and compliance processes.
3. 1-2 years experience in a nursing leadership role would be a plus.
4. Experience in the implementation and administration of clinical quality databases preferred.
Knowledge, Skills, Abilities:
Effectively functions as a team member and as a liaison between patient and staff.
Strong clinical knowledge and experience in the Acute Care Hospital setting (Critical Care, Emergency Department, and/or Case Management experience is helpful)
Knowledge of process improvement methodology
Exceptional customer service and demonstrated effective interaction with physicians, patients, staff and outside agencies.
Job requires strong verbal, non-verbal, and written communication skills.
Communicates in highly professional manner at all times.
Ability to assess patient’s clinical status and readiness for discharge
Ability to independently work and problem solve based on patient’s needs.
Excellent organizational skills with the ability to multi-task and prioritize workload in a fast-paced environment while maintaining attention to detail and accuracy
Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment and a professional attitude when relating with patients, families, and co-workers at all times.
Position continually requires demonstrated poise, tact, diplomacy, and good judgment
License/Certification/Registration:
1. Licensed as a Registered Nurse in the State of Pennsylvania.
2. Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.
SUPERVISION RECEIVED
Receives general supervision from the Manager and Medical Director of Hospitalist Medicine.
SUPERVISION GIVEN
None
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