Enrollment Services Student Assistant
Oregon State University · Bend
Department:
Enrollment ServicesSpecial Instructions to Applicants:
When applying you will be required to attach the following electronic documents:
- A Resume
- Two References
- Optional: A Cover Letter
A supplemental document answering the following questions:- How do you approach working with people whose experiences are different from your own? (300 words or less) (Open Ended Question)
- Describe a time when you helped someone with a question or problem. How did you make sure they felt supported and understood? (300 words or less) (Open Ended Question)
- Are you currently attending OSU-Cascades? If not, where are you attending? (300 words or less) (Open Ended Question)
For additional information please contact: Heather Blomquist at Heather.blomquist@osucascades.edu
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Job Description:
This recruitment will be used to fill three part-time (a maximum of 24 hours per week) Enrollment Services Student Assistant positions at Oregon State University (OSU) Cascades.
The Enrollment Services Student Assistant provides front-line support to students, faculty, and staff while assisting with projects and initiatives that advance the department’s mission.
This role offers hands-on experience in student services, customer support, and administrative processes, helping students develop professional skills in communication, technology, organization, and equity and inclusion.
https://osucascades.edu/enrollment-services
Position Duties:
Enrollment Services Information and Assistance:
- Greet visitors and answer walk-in or telephone questions from students, faculty, and staff; provide information and referrals. Follows Family Educational Rights and Privacy Act (FERPA) when working with confidential information.
- Support Enrollment Services projects such as communication plans, event promotions, social media, etc.
- Attend and participate in paid weekly meetings and trainings on Enrollment Services related support.
- Assist with various additional tasks and projects needed by the department.
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
- Communication, Critical Thinking, Professionalism
Qualifications:
Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements
- Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
- Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
- Must meet the applicable minimal enrollment standard
- High School student: Regularly enrolled in a high school or participating in a home-schooling program
- Undergraduate and post-baccalaureate student: 6 credit hours per term
- Undergraduate international student: 12 credit hours per term*
- Graduate student officially admitted to Graduate School: 5 credit hours per term
- Graduate international student officially admitted to Graduate School: 9 credit hours per term*
*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Required
- Basic office skills (phone answering, scheduling, online data entry, etc.).
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual workspaces (Google Suite, Microsoft Teams, Zoom, etc.).
- Highly responsible and a self-starter with a willingness to learn new systems and tools.
- Excellent organizational, communication, and time management skills.
- Strong attention to detail with the ability to ensure accuracy in all tasks and communications.
- Excellent customer service skills with a friendly, approachable attitude and a commitment to meeting customer needs and expectations.
- Ability to handle inquiries and resolve issues while maintaining professionalism and empathy.
- Ability to maintain confidentiality and represent OSU-Cascades professionally.
- Dependable and able to work both independently and as part of a team.
Preferred
- At least one term of experience as a student or student employee at OSU-Cascades.