Engineer, Quality

PKC Group · Traverse City

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Essential Responsibilities

Review and update of Control Plan, preparation of reports and presentations for problem solution, monitoring of the process through the application of quality statistics tools, preparation of work instructions.
Responsible for the adherence of the process to the quality system according to the ISO/IATF 16949 standard.
Direction, coordination, and training for quality technicians, including development of work and procedures.
Review documentation for all PPAP.
Direct contact with the customer to provide responses to complaints, improvement opportunities, attend internal meetings and/or customer meetings regarding engineering changes, APQP, new projects and follow-up of complaints and corrective or improvement actions.
Coordinate contests for the contention, repair of quality issues.
Analysis of customer complaints for the development of countermeasures, and implementation of corrective actions.
Coordinate meetings with the rest of the departments to follow up with countermeasures of customer complaints.
Other duties as assigned by the plant manager
Comply with PKC Group’s OSH and Environmental Policies

Qualifications

Education and Experience

Bachelor’s degree in industrial engineering or Equivalent Experience in related field
3 to 5 years of experience

Knowledge & Skills

Preparation of control plan, CORE TOOL, (SPC, MSA, APQP, PPAP, PFEMA), ISO/IATF16949, Reading of blueprints
Specific customer requirements, problem solution techniques, 8D’s, FTQ, SCRAP, PPMS, 5WH, 5’s
Develop actions plans, Gantts and management of databases

Core Competencies

Communication
Self-Motivation
Confidence
Accountability
Knowledge

Blue EQ Competencies

Empathy
Anticipation
Integrity
Resilience
Conflict Management

Authority

The Quality Manager is authorized to:

Stop production or shipments due to quality, safety, or compliance concerns.
Suspend unsafe work, equipment, or processes.

Working Conditions

Occasional domestic and international travel.
Manufacturing environment with moderate physical activity.
Ability to manage multiple priorities and work effectively under pressure.

Analyze quality standards for components, materials, or services. Apply measures, sampling methods, testing methodology, and other procedures that ensure compliance with the quality standards. Apply quality principles, analyze quality records, prepare reports, and recommend improvements. Perform audits, verifications, and validations of components or materials used in the development process. Identify and approach recurring problems, whether it is with the quality of the product or the reliability of the testing procedures. Document the quality problem and the performance measures for management review. May engage with external providers.

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