Sr. Field Sales Manager

WideOpenWest · Columbus

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Lead High-Performing Sales Teams. Drive Revenue. Grow WOW! Business.

The Opportunity

WOW! is looking for a Senior Manager, Field Sales to lead and elevate a team of Field Sales Managers across our markets. This is a high-impact leadership role responsible for driving revenue growth, developing sales talent, strengthening customer relationships, and maximizing performance across WOW!’s Business portfolio.

You’ll lead from the front—setting the pace, establishing performance expectations, coaching leaders, and creating the strategies and accountability needed to consistently achieve revenue, quality, and profitability goals.

If you are an experienced telecommunications sales leader who knows how to build high-performing teams, manage complex enterprise sales, and turn strategy into results, this is an opportunity to make a significant impact.

What You’ll Do

Lead Sales Performance & Revenue Growth

• Own revenue and expense budgets to ensure the department achieves desired profit margins and EBITDA.
• Lead Field Sales Managers responsible for SMB and enterprise sales of the WOW! Business portfolio.
• Help establish sales quotas by representative, revenue budgets, and expense budgets.
• Ensure teams and individuals consistently achieve sales, quality, and performance goals.
• Develop business plans with sales representatives and coordinate sales promotions and incentives to achieve business objectives.
• Set clear goals, performance standards, and expectations for individuals and teams.
• Monitor sales performance and ensure accurate forecasting and pipeline management.

Build & Develop High-Performing Teams

• Ensure optimal sales staffing, performance, and training readiness.
• Attract, select, develop, retain, coach, and motivate high-performing sales talent.
• Ensure competence and continuity of qualified employees through effective selection, training, development, appraisal, and motivation.
• Coach and develop Sales Managers and Sales Representatives to achieve and exceed assigned objectives.
• Monitor employee performance and appropriately address personnel and performance issues in accordance with company policy.
• Ensure ongoing education and development around sales planning tactics and organizational training requirements.
• Model the way "from the front" by establishing the cadence, pace, and culture expected across the team.

Drive Accountability Through Data

• Maintain 100% compliance with Salesforce.com, including preparation, analysis, and maintenance of individual and team sales and performance records.
• Ensure accurate annual, quarterly, and monthly forecasts for revenue and unit performance.
• Use data processing, analysis, and business insights to identify opportunities, risks, and areas for improvement.
• Assess, develop, and implement best practices that improve sales performance and overall business results.

Champion WOW! Business Solutions

• Maintain strong expertise in the WOW! Business portfolio, including Ethernet, Internet, and the full suite of Voice offerings.
• Lead teams selling to business customers ranging from 5–300+ employees, including SMB and enterprise accounts.
• Collaborate with Commercial Sales and other internal teams to maximize territory effectiveness, efficiency, and customer outcomes.
• Build strong relationships with customers and internal stakeholders while supporting complex sales initiatives.

What You Bring

Education

• Bachelor’s degree (B.S.) in Business or a related field from a four-year college or university, plus 5 years of related experience; or an equivalent combination of education and experience.

Required Experience

• 5 years of demonstrated success selling telecommunications services in the Enterprise/GEM space.
• 3–5 years of experience managing individuals selling to enterprise customers.
• Proven success leading sales teams and consistently delivering against revenue and performance objectives.
• Experience developing sales strategies, business plans, forecasts, and performance initiatives.

Skills That Will Make You Successful

• Strong leadership and people-management skills, including the ability to motivate teams, resolve conflicts, and make difficult decisions.
• Excellent written, verbal, interpersonal, planning, and organizational skills.
• Strong time-management skills with the ability to effectively manage employees, customers, projects, and competing priorities simultaneously.
• Demonstrated ability to exercise independent judgment and discretion in matters of significance.
• Strong analytical and problem-solving capabilities.
• Ability to translate business objectives into actionable sales strategies and measurable results.
• Ability to collaborate effectively across Commercial Sales and other internal teams.

Technology Skills

• Google Suite
• Microsoft Office Suite
• Salesforce.com
• Billing software systems

What to Expect

This is a dynamic sales leadership role with regular interaction with customers, employees, sales teams, and WOW! leadership.

Physical Demands/Working Conditions

• Regularly communicate verbally and in writing with customers and employees.
• Use hands to type and handle objects and paperwork.
• Reach and hold items at chest level or above the shoulder.
• Use close vision and maintain focus.
• Regular travel to customer locations and WOW! offices is required.

Why WOW!?

At WOW!, leadership means more than managing numbers—it means building people, developing teams, creating opportunity, and delivering results. You'll have the opportunity to influence the growth of our Business organization while helping talented sales professionals reach their full potential.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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