HR / Payroll Administration Specialist
DHL · Utrecht
Role Purpose
Support and administer payroll processes to ensure accurate and timely employee payments in compliance with payroll procedures, company policies, and local legislative requirements. Contribute to delivering a high-quality payroll service while maintaining data accuracy and supporting employees with payroll-related inquiries.
Key Tasks
- Administer payroll processes accurately and within established timelines and quality standards.
- Execute payroll activities, including salary payments, benefits, taxes, statutory deductions, and payroll accounting.
- Calculate payroll components such as overtime, shift allowances, commissions, bonuses, and other employee payments.
- Review payroll data, identify recurring errors or discrepancies, and resolve issues or escalate complex cases as appropriate.
- Support team members in resolving recurring payroll-related issues and queries.
- Maintain payroll records and documentation in line with company processes and compliance requirements.
- Prepare payroll reports for internal stakeholders, government authorities, and compliance purposes.
- Collect, verify, and process payroll-related data to ensure accuracy and completeness.
- Respond to and resolve employee payroll inquiries in a professional and timely manner.
- Build effective working relationships with internal stakeholders and collaborate across HR and other business functions.
Your Profile
- Bachelor's degree in Human Resources, Business Administration, Finance, Accounting or work experience in a related field.
- HR or Payroll certification is an advantage.
- Fluent Dutch and English
- More than 2 years of experience in payroll administration or a related HR function.
- Good understanding of payroll processes, taxation, compliance requirements, and HR operations.
- Experience working with payroll systems, HRIS, and SAP is preferred.
- Strong analytical skills with a high level of accuracy and attention to detail.
- Ability to identify issues, solve problems independently, and escalate when necessary.
- Strong customer service and stakeholder management skills.
- Excellent communication skills and ability to explain payroll-related topics clearly.