Junior Dynamics NAV Support Analyst

AMETEK · Subotica

Role Overview:

The successful candidate will be a member of the AMETEK Business Apps Team assisting with existing and any future ERP implementations

Responsibilities:

Support and manage AMETEK’s existing NAV/Business Central and future ERP implementations
Act as point of contact for any change requests coming from the business. Analyse and define such requests, and convert them into a technical specification
Test and QA all developments
Monitor corporate ticketing system and provide functional support for any ERP related tasks
Identify ways in which our use of ERP/Business Apps can be enhanced
Become the subject expert and key resource for developing Fabric/Power BI and SSRS Reports
Run and review monthly/quarterly ticket reports to identify and monitor process inconsistencies, determine actions needed and perform those actions

Required Skills:

Knowledge of Microsoft Dynamics NAV/Business Central
Problem-solving/analytical mindset
Great communication and customer-handling skills
Excellent written and verbal communication skills
Understanding of the basic principles of reporting
Ability to provide excellent customer service to a variety of customers (location, language, nationality, ability)
Ability to work independently with minimal oversight
Ability to prioritize tasks based on department objectives and deliverables
Fluent in English
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

Education & Experience: