Outlets Manager at Crowne Plaza Dubai Marina

IHG · United Arab Emirates

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What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies - people who help us create great hotels guests love.

Crowne Plaza Dubai Marina will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time, and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We have an exciting opportunity for you as Outlets Manager to join our enthusiastic team at Crowne Plaza Dubai Marina in our All Day Dining and Lobby Loung / Bar

As an Outlet Manager, you are responsible for managing restaurant operations to deliver an excellent Guest experience. The Outlet Manager will also be required to manage, train, and develop colleagues and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage Restaurants operations

  • Maintain exceptional levels of customer service

  • Recruit, manage, train and develop the Restaurant team

  • Manage guest queries in a timely and efficient manner

  • Work within budgeted guidelines in relation to Food and Payroll

  • Drive sales to maximize budgeted revenue

  • Develop menus with other members of Food and Beverage team

  • Accountable for monthly stock takes

  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures

  • Evaluate guest satisfaction levels with a focus on continuous improvement

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