QA Engineer

Rockwool · Ho Chi Minh City

2. Job Purpose

The QA Engineer is responsible for ensuring compliance with product, process, laboratory, and management system requirements through effective quality assurance practices.
This role oversees laboratory testing activities, evaluates incoming raw materials, semi-finished and finished products, manages quality systems, and drives continuous improvement initiatives.
The position plays a key role in maintaining compliance with Quality, Health, Safety, and Environmental (QHSE) standards while supporting operational excellence and customer satisfaction.

3. Key Responsibilities

3.1 Quality Management Systems & Compliance

Develop, implement, maintain, and continuously improve the Integrated Management System in accordance with:

Ensure compliance with corporate Quality, Health, Safety & Environment (QHSE) policies, procedures, and objectives.
Monitor quality performance and ensure alignment with customer, regulatory, and internal requirements.

3.2 Raw Material Qualification & Testing

Lead testing, evaluation, and approval of incoming raw materials to ensure compliance with technical specifications and quality standards.
Develop and maintain raw material inspection plans, acceptance criteria, and testing procedures.
Perform statistical analysis and trend monitoring of raw material quality performance.
Collaborate with Procurement, Production, Technical, and Supplier Quality teams to investigate and resolve raw material quality issues.
Support supplier qualification, supplier audits, and continuous supplier quality improvement initiatives.

3.3 Laboratory Management

Manage daily laboratory operations and ensure testing activities are conducted accurately, safely, and efficiently.
Ensure all laboratory equipment is calibrated, verified, maintained, and operated according to approved procedures and ISO/IEC 17025 requirements.
Maintain laboratory accreditation readiness and compliance with internal and external audit requirements.
Optimize laboratory testing methods, workflows, and resource utilization.

3.4. Product Testing & Quality Control

Analyze and evaluate test results for raw materials, work-in-progress products, and finished products.
Prepare technical reports and provide recommendations for quality improvement and corrective actions.
Establish, validate, and monitor testing methods to comply with international standards, customer specifications, and industry best practices.
Investigate non-conforming products and ensure appropriate containment and disposition actions.
Continuous Improvement & Problem Solving
Lead Root Cause Analysis (RCA) activities using structured problem-solving methodologies.
Develop and implement corrective and preventive actions (CAPA) to eliminate recurring quality issues.
Drive continuous improvement projects focused on product quality, process capability, laboratory performance, and operational efficiency.
Utilize quality and statistical tools such as SPC, Minitab, Pareto Analysis, Control Charts, and FMEA
Reporting

Prepare and present regular quality and laboratory performance reports to management.
Monitor and report key quality indicators, including:

6. Qualifications and Competencies

Education: Bachelor’s degree in engineering, Materials Science, Chemistry, Industrial Engineering, or a related technical discipline

Technical Knowledge
- Strong knowledge of: ISO 9001 Quality Management Systems, ISO/IEC 17025 Laboratory Management Systems, ISO 14001 Environmental Management Systems, and ISO 45001 Occupational Health & Safety Management Systems, Integrated QHSE Management Systems
- Thorough understanding of laboratory testing methodologies and material characterization techniques.
- Proficiency in statistical analysis and quality tools such as SPC, Minitab, FMEA, CAPA, and RCA.
- Experience with audit preparation, execution, and compliance management.

7. Key Performance Indicators (KPIs)