Global IT Configuration Engineer Manager

Boston Consulting Group · Gurugram

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As Manager – SaaS Engineering for SAP Fieldglass, you will serve as the technical configuration lead for the global implementation of SAP Fieldglass. You will own the end-to-end configuration strategy and execution, ensuring the system is designed, built, and deployed in alignment with the global operating model.

This is a hands-on role requiring deep SAP Fieldglass expertise. You will act as the internal design authority, partner closely with implementation partner, Product analyst and cross functional teams to ensure technical rigor across configuration build, testing, and deployment phases.

You will balance strategic oversight with detailed configuration execution to ensure scalability, compliance, and long-term sustainability of the solution. Also, you will act as the Fieldglass reporting expert within our team and ensure reporting standards and knowledge are maintained to a high degree while also delivering ongoing reporting support to our end users

Among your responsibilities, you will:

Lead global configuration design for SAP Fieldglass, including:
Workflows and approval chains
Business rules and compliance controls
Rate structures and complex pricing models
SOW and milestone billing configurations
Security model and role-based access design
Establish configuration standards and governance processes
Serve as primary technical counterpart to system integrators and external partners
Validate and challenge solution designs to ensure scalability and alignment with business objectives
Oversee integration design and validation with Workday, SAP S4HANA, Coupa, and other systems
Lead configuration build reviews and technical quality assurance
Manage quarterly SAP Fieldglass release assessments and regression strategy during implementation
Identify risks related to data, compliance, and architecture
Provide thought leadership on platform optimization and long-term roadmap

What You'll Bring

7-10+ years of SaaS or enterprise system configuration experience
4+ years deep SAP Fieldglass configuration expertise (required)
Experience leading configuration workstreams in at least one global SAP Fieldglass implementation (required)
Strong understanding of contingent workforce and services procurement processes
Experience working with system implementation partner and global vendors
Strong knowledge of integrations (Workday, SAP, Coupa, middleware)
Experience managing release governance and change control processes
Bachelor’s degree required
Strong technical troubleshooting skills, including debugging and analysis of performance issues
Strong communication skills and ability to work closely with users and provide a high level of customer service in a friendly, professional manner

Preferred:

Experience in consulting or professional services environments
Experience in multi-country deployments
Knowledge of compliance and audit considerations (e.g., data privacy, worker classification controls)

Who You'll Work With

As Manager – SaaS Engineering for SAP Fieldglass, you will work with:

Other members of the squad, including Product Owner, analysts, testers and scrum master
Global stakeholders including HR, Finance and business owners
System implementation partner, MSP and global vendors
IT integrations and delivery teams supporting broader applications

Additional info

YOU’RE GOOD AT

To be successful, this individual must
Have a deep technical understanding of the SAP Fieldglass system functionality and apply that knowledge to support global implementation
Designing complex SaaS configurations in enterprise environments
Thinking holistically about system architecture and cross-system impacts
Balancing global standardization with regional localization needs
Challenging vendors and integrators constructively to drive better outcomes
Translating business requirements into scalable technical solutions
Troubleshooting complex configuration and integration issues
Communicating technical concepts clearly to non-technical stakeholders
Have a sense of urgency in task execution, be well organized, able to solve complex issues and be interested in meeting high expectations while working in a very rewarding environment offering exceptional opportunities for learning and growth
Create clear and comprehensive specification documents for application modifications and new functionality additions.
Stay abreast of functional, technical & development tools, trends and practices, and act as an evangelist for items that should be considered for future initiatives

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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