Director of Food and Beverage
The Avalon · Charlotte · $125,000–$135,000 (stated in the posting)
Position Title: Director of Food and Beverage/Culinary Services
Salary: $125,000 - $135.000
Location: Charlotte, NC
Who We Are:
At The Cypress of Charlotte, we offer more than just a workplace—we offer a vibrant, resort-style environment where meaningful work meets a strong sense of community. As Charlotte’s premier Life Plan Community, nestled on 65 scenic acres in SouthPark, The Cypress blends luxury living with compassionate care. Our team is made up of talented, diverse professionals who are deeply committed to making a positive impact every day. If you're looking for a warm, supportive setting where your contributions are valued and your work truly matters, The Cypress of Charlotte is a place where you can thrive!
What We Offer:
- Medical, dental, and vision insurance
- Life insurance
- AD&D insurance
- Long-term disability insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Employee assistance program
- Employee discount program
- Employee appreciation bonuses
An exceptional work environment!
Lead a premier culinary and dining service experience. Inspire a talented team. Make a difference every day.
Do you believe exceptional food and attentive, personalized service should make dining one of the most memorable parts of a member's day? Are you a hands-on food and beverage leader who thrives on creating outstanding culinary and service experiences while developing high-performing teams? If so, we invite you to apply to be our next Director of Food and Beverage/Culinary Services.
In this key leadership role, you'll oversee all aspects of our culinary and dining service operations, delivering restaurant-quality food, welcoming hospitality, and consistently attentive service for members, families, and guests. You'll combine your culinary knowledge, front-of-house service expertise, leadership skills, and business acumen to create innovative menus, elevate service standards, lead a dedicated team, and ensure exceptional quality, satisfaction, and hospitality.
What You'll Do
As the Director of Food and Beverage/Culinary Services, you will:
Lead, mentor, and develop culinary and dining service teams, fostering a culture of excellence, accountability, teamwork, and hospitality.
Oversee the development of creative, nutritious, and appealing menus that meet member preferences and dietary requirements.
Oversee food preparation, production, presentation, dining room operations, and service delivery across all venues.
Establish and maintain service standards for greeting, order accuracy, timing, table service, responsiveness, and service recovery.
Train and coach team members on menu knowledge, service techniques, hospitality expectations, and member engagement.
Manage departmental budgets, labor costs, inventory, purchasing, and service staffing to achieve financial and operational goals.
Ensure compliance with food safety, sanitation, OSHA, and regulatory requirements.
Maintain the highest standards of cleanliness, organization, appearance, and operational efficiency in back-of-house and front-of-house areas.
Build meaningful relationships with members and gather feedback to continuously enhance food quality and the overall dining experience.
Collaborate with community leadership to support member satisfaction, employee engagement, and occupancy goals.
What We're Looking For
We're seeking a passionate food and beverage professional who brings:
5+ years of progressive food and beverage leadership experience in a hotel, restaurant, club, healthcare, senior living, or similar hospitality environment.
3+ years of experience managing culinary and dining service operations and leading both back-of-house and front-of-house teams.
Strong knowledge of food preparation, menu development, dining room operations, service standards, food safety, sanitation, and kitchen operations.
Demonstrated ability to create exceptional guest or member experiences through food quality, service consistency, team training, and hospitality.
Experience managing budgets, labor costs, staffing, inventory, and purchasing.
Outstanding communication, leadership, coaching, problem-solving, and customer service skills.
Food Manager/Safe Food Handling Certification.
Associate's or Bachelor's degree in Culinary Arts, Hospitality Management, Food and Beverage Management, or a related field preferred.
Senior living experience preferred but not required.
Why Join Us?
At our community, dining is more than a meal. It's an opportunity to create memorable experiences, build relationships, and enrich lives. We are committed to providing an exceptional hospitality experience for members while investing in the success and development of our team members.
You'll enjoy:
- A leadership role with meaningful impact
- An opportunity to shape and elevate the dining program
- A collaborative and supportive leadership team
- Competitive salary and benefits
- The chance to make a difference in the lives of older adults every day
Ready to Bring Your Culinary Vision to Life?
If you're a passionate food and beverage leader who takes pride in creating remarkable cuisine, delivering exceptional service, and inspiring teams to perform at their best, we'd love to hear from you.
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