Global Sr. Commercial Product Manager – Table Games
Light & Wonder · Macau
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Primary Responsibilities
Market & Commercial Strategy
- Lead market assessments to identify, understand, and prioritize global commercial opportunities
- Evaluate product performance and competitive positioning across regulated markets (e.g., Macau, Singapore, UK, South Africa) and emerging jurisdictions (e.g., UAE, Japan).
- Translate operator and player insights into actionable product and feature requirements tailored to local play styles and regulations.
- Work closely with the product development team to ensure solutions to product requirements meet local needs
- Support regional pricing and product placement strategies in partnership with sales and finance teams.
- Maintain market intelligence on competitors, performance metrics, and technical differentiators.
Customer & Sales Engagement
- Partner with regional sales teams to support strategic opportunities and account plans.
- Project manage large scale installations of new and existing product lines
- Serve as the Table Games subject matter expert (SME) in customer meetings, trade events, and technical demonstrations.
- Lead pre-sales technical scoping and post-installation requirements and performance reviews with casino operations teams.
- Build and maintain relationships with key operators, distributors, and technical partners globally.
- Help to project manage and work on commercial proposals and RFP responses that align technical capability with customer objectives.
Technical & Product Integration
- Work cross-functionally with global product development and engineering teams to ensure products meet regions’ specific technical and regulatory requirements.
- Collaborate with compliance and certification bodies (e.g., GLI, BMM, and national regulators) to ensure timely approvals and deployment.
- Support on-site field trials, configuration testing, and integration validation with existing casino systems.
- Monitor and analyze product performance and feedback to inform global roadmap priorities.
Cross-Functional Responsibilities
- Represent regional market needs within the global Table Games strategy organization.
- Provide structured feedback and insights to product, marketing, and commercial planning teams.
- Support Go-To-Market team in technical and commercial training to regional teams and distributors to ensure consistent messaging and product expertise.
- Build trusted relationships with regulatory agencies and gaming associations to influence standards and promote innovation.
Qualifications
Qualifications & Experience
Education
- Bachelor’s degree in Engineering, Business, or Gaming Technology required.
Professional Experience
- 5-8 years of professional experience in the casino gaming or gaming technology industry, with at least 2 years in a technical-commercial or product leadership role.
- Demonstrated success managing multi-country commercial operations in a gaming landscape.
- Strong understanding of regional regulatory frameworks, gaming culture, and player behavior differences by market.
- Experience working with or presenting to casino operators, distributors, and government regulators.
- Proven record of cross-functional collaboration and product launch execution in regulated markets.
Key Skills & Competencies
- Understanding of Table Games operations, dealer and pit workflows, and player engagement metrics.
- Basic technical fluency in gaming systems, networking, and interoperability across platforms.
- Exceptional commercial acumen with the ability to build market cases and business justifications.
- Excellent stakeholder management, communication, and presentation skills.
- Ability to operate effectively across diverse cultures, languages, and business practices.
- Proficiency in English required; additional language proficiency strongly preferred.
- Demonstrated ability to lead complex initiatives across multiple regulatory environments.
Industry Experience Level
- Minimum 2 years of direct experience in the casino gaming or gaming technology industry.
- Familiarity with gaming competitors and their market positions.
- Experience managing installations or product integrations across regulated and emerging markets.
Travel Requirements
- Approximately 20-40% travel across globally for customer engagement, market planning, and product support.