Senior Manager, Commercial Underwriting & RI Solution
PolicyStreet · Kuala Lumpur
ABOUT US:
PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.
The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.
PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.
Reports to: Chief Underwriting Officer
You will lead the development and execution of the RI Direct commercial pipeline, from origination and opportunity qualification through proposals, negotiations and closure. You will also manage insurer and reinsurer relationships and source capacity for RI Direct and Partnership opportunities, while developing the Underwriter reporting to you.
WHAT YOU’LL DO:
- Originate and qualify RI Direct opportunities, building a diversified pipeline aligned with business objectives and approved underwriting appetite.
- Own the commercial progression of opportunities, including submissions, proposals, negotiations and closure, subject to required technical and internal approvals.
- Develop and manage relationships with insurers, reinsurers, brokers and other capacity providers across Malaysia and regional markets.
- Identify suitable insurance and reinsurance capacity, establish initial appetite and negotiate commercial placement terms for RI Direct and Partnership opportunities.
- Work closely with Technical Underwriting colleagues to develop proposals supported by appropriate risk assessment, coverage, structures and pricing.
- Coordinate with Partnership on capacity engagement and commercial placement support, with clear ownership of actions and stakeholder communications.
- Maintain an accurate pipeline register covering opportunity value, stage, capacity requirements, next actions and accountable owners.
- Report pipeline progression, conversion, expected contribution, business quality and concentration risks to the CUO, highlighting obstacles and decisions requiring escalation.
- Supervise and coach the Underwriter, establishing clear standards for submissions, documentation, placement tracking and follow-ups.
- Improve commercial workflows and execution discipline while operating within delegated authority and approval requirements.
Requirements
WHAT WE EXPECT OF YOU:
- At least five years of relevant general insurance or reinsurance underwriting, placement or business development experience, including responsibility for commercial negotiations.
- Demonstrated ability to assess opportunities, prepare credible submissions and proposals, and progress transactions through internal approval and placement.
- Practical understanding of insurance and reinsurance terms, capacity requirements, risk appetite and underwriting economics.
- Experience engaging insurers, reinsurers, brokers or other capacity providers.
- Strong written and verbal English, commercial numeracy and the ability to manage multiple live opportunities.
- Ability to supervise junior staff, delegate clearly and maintain accountability for delivery quality.
- Strong relationship management and negotiation skills, with the ability to build counterparty confidence and secure workable commercial terms.
- Commercial ownership and disciplined underwriting judgment, with consistent follow-through and timely escalation of obstacles or exceptions.
- A collaborative approach to working with Technical Underwriting, Partnership and Legal, respecting each function’s responsibilities and decision authority.
NICE TO HAVE
- Recognised insurance qualifications, such as ACII, AMII or equivalent.
- An established insurer and reinsurer network in Malaysia or regional markets.
- Experience in affinity, embedded insurance, digital distribution or cross-border insurance and reinsurance arrangements.
- Experience developing new business portfolios and reducing account concentration.
- Exposure to portfolio profitability monitoring, pipeline systems and placement process improvement.
- Chinese-language proficiency to support business development and counterparty engagement as the business expands into North Asia.
Benefits
PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!
- Comprehensive Medical & Life Insurance – We’ve got you and your loved ones covered!
- Flexi Health Perks – From health screening to traditional medicine, take charge of your well-being!
- Focus WFA (Work From Anywhere!) – Dedicated days per year for deep-thinking work—whether it's at home, a café, or your favorite quiet spot. Work where you focus best!
- Skyrocket Your Growth – Be a part of our non-stop learning opportunities to level up your skills!
- Innovate, Collaborate, Elevate – Join an energetic team that makes every challenge exciting, every win rewarding, and every day a fun learning experience!
Join Our Team in Shaping the Future of Insurance
As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.
In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.
If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!
At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.
Find out more about us via our website at www.policystreet.com.
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