Immigration – Senior Associate – VVN Malaysia – AU
Vialto Partners · Kuala Lumpur
Company Description
Vialto is a market leader in global mobility services. Our purpose is to
‘Connect the world’. We are unique and the only stand - alone global mobility
business. This presents a rare opportunity for our clients, stakeholders and
colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost - efficient and compliant manner. Our services focus on providing cross - border compliance and risk assessment for tax, immigration, business travel, rewards a nd compensation, and remote work.
Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of indust ries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where
everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear
expert insights on issues affecting global mobility, and read about the latest
news in the industry. You can also follow us on Linkedin and Instagram.
Job Description:
This role is focused on assisting with the immigration requirements of our clients employees. It involves ensuring adherence to Immigration Laws and Regulations and delivering outstanding client service. The caseworker plays a vital role, whether they are assigned to a global account or a specific geographic region.
They engage in close collaboration with clients, individual employees, legal teams, government entities, and various stakeholders. This collaboration is essential for facilitating efficient and well - coordinated immigration processes. The caseworker's responsibilities are crucial in managing the complexities of
immigration procedures and ensuring successful outcomes for all parties involved.
- Serve as the primary point of contact for corporate clients seeking immigration support.
- Understand the unique immigration needs of each client and develop
tailored immigration plans
- Handle the end -to- end immigration process for employees, including
visa applications, work permits
- Prepare and review immigration forms, petitions, and supporting
documentation to ensure accuracy and compliance.
- Interpret and apply immigration rules to ensure clients' compliance
and avoid any potential legal issues.
- Advise clients on immigration processes, timelines, and potential risks
- Maintain accurate and organized case files for each client, ensuring
all relevant documents are securely stored and readily accessible.
- Ensure commercial awareness ie efficiently recording time on a timely
basis and supporting with billing activities, understanding scope
creep.
- Prepare and submit necessary documentation to government
agencies and authorities.
- Communicate effectively with clients, government officials, and
internal teams to ensure seamless exchange of information.
- Liaise with network office, third party providers, consulates,
embassies, and immigration authorities receive up to date
immigration rules or monitor case progress and resolve issues
- Handle unexpected issues that may arise during the immigration (or
implementation) process with professionalism and efficiency.
- Provide regular updates to clients on the status of their immigration cases or change to immigration rules.
- Use a broad range of tools and techniques to extract insights from
current trends in business area.
- Address client inquiries, concerns, and feedback in a timely and
courteous manner.
- Training new/junior team members on case management and
immigration law forms and applications
- Stay up -to- date with relevant immigration laws, regulations, and
policies.
- Depending on the service line you're working in, you might also assist
with the implementation of any relevant technology/platf orm
Qualifications :
• Minimum Degree Required: Bachelor’s degree
• Preferred Fields of Study: Law or any other related field
• Minimum Years of Experience: 4 to 8 years of relevant experiences
• Certification(s) Required: Nil
Additional Information
Location: Kuala Lumpur - Malaysia
We are an equal opportunity employer that does not discriminate on the basis of
any legally protected status.
Please note, AI is used as part of the application process.