Sales Manager – GCC & MENA, Rixos & AIC, GCC Region
Accor · Dubai
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
Lead sales development and account management for assigned GCC and wider MENA source markets, driving profitable revenue growth across the Rixos Hotels & All-Inclusive Collection portfolio in the GCC region. The role owns the assigned market sales plan, develops strategic partnerships and coordinates commercial opportunities across participating hotels.
Key Responsibilities
- Develop and execute an annual sales plan for assigned markets, with clear account priorities, revenue targets and measurable actions.
- Manage and grow a portfolio of key travel trade, corporate, government, group and MICE accounts, as allocated.
- Identify new business opportunities and build relationships with decision-makers, travel buyers and strategic partners.
- Deliver assigned revenue and room night targets while supporting agreed rate and profitability objectives.
- Lead negotiations for account agreements, preferred partnerships and group opportunities within delegated authority.
- Coordinate with hotel Sales and Revenue Management teams to ensure proposals reflect demand, availability and commercial priorities.
- Plan sales activity around regional travel patterns, school holidays, public holidays and major events.
- Conduct senior-level account meetings, sales visits and presentations, representing the portfolio at relevant industry events.
- Develop joint business plans with strategic accounts and regularly review production, conversion and future opportunities.
- Work with Marketing and hotel teams on targeted campaigns, partner promotions and market-specific initiatives.
- Monitor market conditions, competitor activity and customer feedback, adapting sales actions where required.
- Maintain a reliable sales pipeline and provide regular forecasts, performance reports and market insights to regional leadership.
- Lead account reviews and coordinate corrective actions for underperforming accounts or markets.
- Facilitate cross-selling and coordinate multi-property opportunities to maximise overall portfolio value.
- Collaborate with hotel operations teams to ensure agreed client requirements are clearly communicated and delivered.
- Coordinate with Finance on account credit requirements and outstanding payments where relevant.
- Manage the assigned sales travel and activity budget, evaluating expenditure against commercial results.
- Coach sales executives and coordinators where assigned, promoting consistent account management and reporting standards.
- Ensure contracts and commercial commitments comply with company policies and approval procedures.
Qualifications
- Bachelor’s degree in Hospitality, Business Administration, Marketing or a related field preferred.
- Minimum of five years of relevant hotel sales experience, including responsibility for GCC and wider MENA accounts.
- Proven record of achieving sales targets and developing strategic client relationships.
- Strong knowledge of regional travel trade and relevant corporate, government or MICE segments.
- Experience in luxury hospitality, resorts or all-inclusive operations; multi-property experience is an advantage.
- Strong negotiation, account planning, forecasting and presentation skills.
- Proficiency in CRM systems, Microsoft Excel and PowerPoint.
- Fluent English; Arabic is strongly preferred.
- Willingness to travel across assigned markets as required.
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