Senior Documentation Expert (m/f/d)
Redcare Pharmacy · Köln
Company Description
About Redcare Pharmacy:
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.
About the role:
Help shape how knowledge is shared across one of Europe's leading e-pharmacy organizations. As our Senior Documentation Expert, you'll establish the documentation standards, governance, and processes that ensure critical ERP and Enterprise Systems knowledge is captured, maintained, and easily accessible - creating a lasting impact across our technology landscape.
Working closely with Business Owners, Team Leads, ERP Consultants, Architects, Project & Delivery Managers, Delivery teams, QA teams, you'll become the driving force behind a documentation culture where knowledge is treated as a strategic asset rather than an afterthought.
Qualifications
About you:
- You bring 7+ years of experience in technical documentation, knowledge management or process documentation within complex ERP or Enterprise Systems environments (e.g. D365 F&O, SAP or similar).
- You have a strong understanding of technical documentation, documentation governance, Confluence, Jira, and ideally business process modelling (BPMN or comparable methodologies).
- You enjoy bringing structure to complexity and are passionate about ensuring valuable knowledge remains accessible long after projects have been delivered.
- You value collaboration, enjoy working with specialists across different disciplines, and don't mind challenging existing ways of working to build sustainable documentation practices.
Additional Information
About your benefits:
In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:
- Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
- Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
- Remote working: While this is a remote position based in Germany, it may require occasional on-site collaboration at our offices in Berlin or Cologne, depending on business and team requirements. For our remote working employees we grant you 500,00 € to set up your office space from home. To create an environment for you and how you work best.
- Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
- Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
- Employee referral program: Because you know best who fits in with us, successful recommendations are rewarded with a bonus.
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