AVP, Team Lead, Know Your Customer, Corporate Banking, Institutional Banking Group

DBS · Taipei

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Business Function

DBS GlobeSend is transforming the global cross-border payments industry by offering a seamless, integrated, and cost-effective solution for global transactions for SMEs. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Lead and manage a team of KYC specialists, ensuring timely and accurate completion of Customer Due Diligence (CDD) reviews for corporate banking clients.
• Provide guidance and act as the escalation point for complex KYC cases, ownership structures, and regulatory requirements.
• Ensure team alignment with prevailing Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT), and internal bank policies.
• Collaborate closely with Relationship Managers, Compliance, and Operations to facilitate smooth onboarding and periodic reviews.
• Monitor team performance, manage workload distribution, and drive continuous process improvements to enhance operational efficiency.
• Conduct quality assurance checks on completed files to maintain high standards of compliance and data integrity.

Requirements

• Bachelor’s degree or equivalent professional qualification in Business, Finance, or a related discipline.
• Significant experience in KYC/CDD operations within corporate or institutional banking.
• Proven track record in a leadership or supervisory role, with the ability to motivate and develop team members.
• Deep understanding of AML/CFT regulations, tax compliance (FATCA/CRS), and industry best practices.
• Strong analytical, decision-making, and problem-solving skills, with meticulous attention to detail.
• Excellent interpersonal and stakeholder management skills to collaborate effectively across various business units.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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