Director Group Sales (Hilton Aruba and The Westerly)
Hilton · McLean
Exceptional Hospitality Starts with You
The location for this position virtual/remote (within the U.S.)
With more than 600 Sales professionals in offices around the world, our Global Sales Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience. Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands. We focus on being the most global, integrated, and relevant salesforce in the industry, to grow market share.
Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 119 countries from offices located around the globe. This ensures that the team truly understands the unique needs and opportunities of regions worldwide, right down to the local level.
Reporting to the Commercial Director, supporting the Hilton Aruba and The Westerly, you will lead a sales team and be responsible for group sales efforts.
What you'll do during a typical day:
- Represent the hotel by soliciting, responding to, and negotiating complex group accommodations (generally over 50 guest rooms).
- Negotiate contracts with customers and commission agreements with third-party agencies.
- Initiate the preparation of proposals and contracts to advise prospective customers for the hotel guest rooms, meeting space, date, space, and rate availability. Develop and quote prices for same.
- Implement monthly action calendar, completing plans as outlined and submitting monthly memos, evaluating plans' efficiency.
- Conduct verbal sales presentations to prospective clients. Internally promote Hilton Hotels Corporation CORE programs. Meet with and entertain clients some of which will require travel.
- Manage travel and tradeshow schedules, maintaining budgets and assessing return on activity.
- Coordinate ongoing research of the industry to detect trends and related information to develop marketing strategies. Make reasonable recommendations and contribute research and ideas to improve potential from different markets.
How you'll collaborate with others:
- Direct the solicitation efforts for sales staff while reviewing sales contracts and overseeing rate, date, and space commitments for group room sales within the hotel.
- Monitor the sales efforts of the Group Sales Department through written and verbal communication with On Property and Remote Sales Staff
- Coordinate the staffing, training, and performance reviews for the department. Mentor and counsel staff toward improvement.
Deliverables you'll take ownership of:
- Ensure preparation of sales, booking and projection reports, collaborate on monthly forecast and budgets.
- Solicit group sales by visitation contract, selective, invitation, entertaining, and field trip sales methods.
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