Sr HR Business Partner

Arthur J. Gallagher

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The Senior Human Resources Business Partner (Sr HRBP) provides strategic support and consultation on Human Resources related issues within designated Operating Unit (OU).  The incumbent establishes and maintains working relationships with all levels of management and staff and works with senior leadership to analyze, monitor, and address HR efforts related to improving the work environment of their employees strategically and proactively.  Utilizes knowledge of various human resources functions to provide tactical support to line managers. Acts as liaison with other HR functions including recruitment, training/development, employee/labor relations, compensation, and benefits and provides change management leadership as needed.

Note:  This position will be supporting Women & Infants Hospital located in Providence, RI.  This is an on-site position

Employee & Operating Unit Relations

Consults with and advises managers and employees on employee relations issues. This includes but is not limited to:

• Policy communication and interpretation.
• Guidance on performance management, corrective action, and terminations.
• Utilization of CNE resources such as Organizational Development & Training and EAP.
• Liaison between employees/managers and CNE central Benefits, Retirement,  Compensation, Leave of Absence, Occupational Health, and other functions for more complex questions.
• Manage grievance process in conjunction with Employee & Labor Relations.
• Provides sound guidance that results in a positive and respectful employee relations environment that is following federal and state laws and CNE.
• Consults with Labor Relations Division, outside legal counsel, and other functional departments as needed to successfully investigate and manage employee relations issues.

Training and Communication

Creates, facilitates, and conducts specialized trainings and presentations as needed, both at the request of senior leadership and proactively. This includes routine presentations to all levels of departmental management and staff at senior leadership meetings, retreats, department-wide meetings, and smaller group meetings. Subjects and topics include HR policies and procedures and communication of initiatives impacting the department

• Bachelor's Degree Required; Master’s Degree Preferred.
• Minimum 5 to 7 Years of experience in Human Resources with at least 2 as a Business Partner.  Prior experience in a unionized environment is required for all OUs with the exception of the Medical Group, The Providence Center, and Corporate Services.
• Certification in at least one major HR discipline such as PHR, SPHR, CEBS, CCP, or CBP preferred.
• Solid understanding of organizational policies, procedures, and practices as well as current state and federal labor and employment laws.
• Understanding of HR and other corporate functional departments and ability to draw on their resources as appropriate.
• Ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes.
• Demonstrated problem solving, conflict resolution, and decision-making skills. Ability to resolve, manage, and communicate complex issues to all levels.
• Can independently manage small projects.
• Ability to manage multiple project commitments in addition to day-to-day responsibilities.
• Well-developed written and verbal communication skills, including the ability to create, facilitate, and execute formal communication, presentations, and training programs in response to business partner needs.
• Strong customer-service orientation. Effective in operating in a collaborative, matrixed environment.
• Ability to work independently with limited supervision; understands when to escalate issues.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Employee & Operating Unit Relations

Consults with and advises managers and employees on employee relations issues. This includes but is not limited to:

• Policy communication and interpretation.
• Guidance on performance management, corrective action, and terminations.
• Utilization of CNE resources such as Organizational Development & Training and EAP.
• Liaison between employees/managers and CNE central Benefits, Retirement,  Compensation, Leave of Absence, Occupational Health, and other functions for more complex questions.
• Manage grievance process in conjunction with Employee & Labor Relations.
• Provides sound guidance that results in a positive and respectful employee relations environment that is following federal and state laws and CNE.
• Consults with Labor Relations Division, outside legal counsel, and other functional departments as needed to successfully investigate and manage employee relations issues.

Training and Communication

Creates, facilitates, and conducts specialized trainings and presentations as needed, both at the request of senior leadership and proactively. This includes routine presentations to all levels of departmental management and staff at senior leadership meetings, retreats, department-wide meetings, and smaller group meetings. Subjects and topics include HR policies and procedures and communication of initiatives impacting the department

• Bachelor's Degree Required; Master’s Degree Preferred.
• Minimum 5 to 7 Years of experience in Human Resources with at least 2 as a Business Partner.  Prior experience in a unionized environment is required for all OUs with the exception of the Medical Group, The Providence Center, and Corporate Services.
• Certification in at least one major HR discipline such as PHR, SPHR, CEBS, CCP, or CBP preferred.
• Solid understanding of organizational policies, procedures, and practices as well as current state and federal labor and employment laws.
• Understanding of HR and other corporate functional departments and ability to draw on their resources as appropriate.
• Ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes.
• Demonstrated problem solving, conflict resolution, and decision-making skills. Ability to resolve, manage, and communicate complex issues to all levels.
• Can independently manage small projects.
• Ability to manage multiple project commitments in addition to day-to-day responsibilities.
• Well-developed written and verbal communication skills, including the ability to create, facilitate, and execute formal communication, presentations, and training programs in response to business partner needs.
• Strong customer-service orientation. Effective in operating in a collaborative, matrixed environment.
• Ability to work independently with limited supervision; understands when to escalate issues.

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