Key Account Manager Eastern Switzerland

BeOne Medicines · Basel · CHF 156,800–CHF 196,000 (stated in the posting)

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

The Key Account Manager Eastern Switzerland is a field-based, execution-focused commercial role responsible for maximizing BeOne’s impact and product performance across priority hemato-oncology accounts in Eastern Switzerland. Reporting to the Country Manager Switzerland, the KAM owns account relationships, drives compliant in-label customer engagement, translates national strategy into account-level execution, and delivers agreed sales, qualitative and activity objectives within budget.

The role combines scientific credibility, strong commercial execution, account planning discipline and entrepreneurial field presence. It requires proactive engagement with hematologists, relevant nurses, hospital pharmacists, opinion leaders and other key hospital stakeholders through face-to-face, remote, virtual and approved digital channels. The KAM works closely with Medical Affairs, Marketing, Market Access and other cross-functional colleagues to create sustainable account value, generate actionable insights, support patient-focused care and strengthen BeOne’s reputation as a trusted partner in hemato-oncology.

Essential Functions of the job:

Own priority hospital accounts, building strong relationships with key clinical and institutional stakeholders and developing a deep understanding of patient pathways, access, competitive dynamics and unmet needs.
Develop and execute patient-centric account plans that translate strategy and insights into prioritized opportunities and actions to optimize patient care.
Strengthen BeOne’s image, reputation and credibility as a trusted partner within the Swiss healthcare landscape.
Responsible for regional sales goals and agreed account, coverage and quality KPIs, proactively identifying and addressing performance gaps.
Conduct and lead customer engagement with hematologists and other relevant stakeholders, using insights into patient potential, treatment pathways, prescribing trends and competitive developments to identify growth opportunities and support optimal patient care.
Deliver coordinated engagement across face-to-face, remote and approved digital channels, including local, national and international meetings, symposia and workshops.
Work closely with Marketing and Medical to ensure BeOne products are represented consistently with brand strategy and the highest scientific standards.
Maintain effective customer coverage and engagement frequency, spending approximately 70% of working time in field/customer-facing activities.
Ensure accurate CRM documentation and use CRM to plan and track account progression.
Develop and lead commercial projects with key customers that address relevant clinical, educational or operational needs and contribute to optimizing patient care.
Conduct all activities to the highest standards of patient-focused ethical conduct and in accordance with BeOne Standards of Conduct, applicable laws, regulations, codes and company policies.
Fulfil all required pharmacovigilance, medical inquiry and product-quality reporting obligations.
Act as a role model for ethical, patient‑centric behaviour within the field team

Qualifications

Life science degree (university, college) or equivalent professional experience
+7 years of qualified work experience as commercial representative in the hemato-oncology market
Scientific education and experiences in this or similar positions
Specific knowledge in hematology-oncology and distinct knowledge in project management
Strong identification with BeOne´s values
Willingness to learning and continuously develop (trainings and coachings)
Demonstrated success in a small but fast growing, entrepreneurial commercial environment.
Making things happen: has the right level of implementation skills
Marketing and commercial-oriented thinking and working
Excellent reliable contacts with opinion leaders in the relevant indications (special knowledge in the field of Lymphomas) is desirable
Knowledge of the distribution structures and distribution channels of drugs
Highly motivated, solution oriented and a positive attitude
High social competence and ability to work in a team environment
Success-, service-, and commercial oriented thinking and working
Fluent English and German; Italian and/or French are an advantage
Willingness to travel
Valid driver‘s license

Computer Skills: Standard Computer Skills required (MS Office)

Other Qualifications: Fluency in both verbal and written English and the country language; any other major European

Fluent English and German; Italian and/or French are an advanage

Travel: Approximately 70% of time

Education Required:

University undergraduate degree in science or business preferred; higher qualifications (MD, PhD, MBA) advantageous.

Competencies

Key Account Orchestration: Understands the full institutional dynamics of a hospital account and tailors the same evidence to different audiences without contradiction
Needs-Based Value Creation: Listens and probes to understand account needs and translates account needs into VAS initiatives
Diagnostic Commercial Instinct: Understands patient flows, treatment sequencing, prescriber behaviors, and sustained incumbent share, and identifies the precise triggers required to change treatment decisions at account level
Hybrid Customer Engagement Management: Effectively combines face-to-face, remote, virtual and approved digital engagement approaches into a coherent customer journey, adapting channel mix based on stakeholder preferences, access constraints, CRM insights and account ojbectives
Cross-Functional Coordination: Proactively coordinates with MSLs, FCM, and Marketing — sharing intelligence, aligning on account priorities, and ensuring seamless handoffs
Accountability & Execution Discipline: Sets SMART account objectives, documents customer interactions and next steps, follows through on commitments, escalates barriers early, and holds themselves accountable for activity quality, account progression, and business outcomes
Resilience & Adaptability: Operates effectively in a market characterized by constrained HCP access, cost-driven prescribing, strong incumbent competition, and ongoing organizational change. Finds creative routes to impact when conventional access is blocked
Ethics & Compliance Stewardship: Builds trust through integrity, transparency, and respect. Operates strictly within regulatory, CGR, and company standards, and treats patient safety, ethical conduct, and compliance as personal responsibilities
Professional Execution & Capability: Demonstrates strong analytical thinking, structured problem‑solving, and disciplined delivery; Plans and organizes work efficiently, manages projects to completion and consistently delivers high‑quality outcomes; Actively develops technical and professional skills and applies feedback to continuously improve performance
Communication: Listens and gets clarification; Responds well to questions; Fluency in Dutch and English, with the ability to conduct complex scientific, commercial and institutional discussions in both languages

Salary Range Switzerland: 156,800.00 CHF - 196,000.00 CHF

Global Competencies

When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

Fosters Teamwork
Provides and Solicits Honest and Actionable Feedback
Self-Awareness
Acts Inclusively
Demonstrates Initiative
Entrepreneurial Mindset
Continuous Learning
Embraces Change
Results-Oriented
Analytical Thinking/Data Analysis
Financial Excellence
Communicates with Clarity

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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