General Repair Technician

BGIS · Ottawa

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SUMMARY

The Handyperson is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyperson type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

• Maintains and repairs non-technical facility components
• Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

KEY DUTIES & RESPONSIBILITIES

• Performs work in accordance to established processes and practices
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility and facility non-technical component monitoring and inspection
• Provides observations about facility and facility non-technical component conditions and deficiencies and provides suggestions for enhancements and repair.
• Responds to routine and on-demand service requests
• Performs preventative maintenance and repair work to non-technical components within the facility.
• Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Ensures the manner in which work is performed is in compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Other duties as assigned.

Work Requirements

• Must be willing to wear personal protective equipment

MINIMUM EDUCATION: High school education

JOB-RELATED EXPERIENCE: Minimum 1-3 years

KNOWLEDGE AND SKILLS

• Minimum 1-3 years facility operations and maintenance work experience
• High school diploma 
• Trade related training an asset
• Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn and gain greater proficiency in applying on-the-job – fire, life, safety and building codes and standards
• Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

• Demonstrates an interest in enrolling and completing a trades certification or license, or beginning to work towards a trades certification or license
• Valid drivers’ license

This is a regular, full-time position with an hourly range of $28.30- $33.29 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

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