Manager - Health & Benefits
WTW · Guadalajara
The Role
- Be responsible for the overall relationship with strategic international clients, acting as the primary point of contact and senior reference for Insured Benefits matters in Mexico.
- Develop a deep understanding of the client’s global philosophy, governance, and guidelines, ensuring their effective implementation and proper adaptation to the regulatory, operational, and cultural context of the Mexican market.
- Provide strategic advisory services in the design, evaluation, and optimization of Insured Benefits programs, aligning employee well being, cost efficiency, competitiveness, and sustainability objectives for the client.
- Collaborate and coordinate with global, regional, and local corporate teams, as well as with insurers and the client’s Human Resources and Finance leaders.
- Participate in high impact negotiations with insurers and strategic vendors, including renewals, multinational programs, and complex financial structures.
- Prepare and deliver executive analyses, reports, and strategic recommendations for both local and global committees, supporting senior level decision making.
- Identify opportunities for service expansion, cross selling, up selling, and continuous improvement within assigned client accounts, strengthening long term relationships and positioning the firm as a strategic partner.
- Act as a mentor to less experienced executives, sharing best practices and elevating the overall level of service provided to international clients.