Business Partnership Manager
Chubb · Auckland
Location Auckland
Role Type Full time, Permanent
Work Style Remote & Office based
The opportunity
We’re experiencing an unprecedented period of growth and change and require a high-calibre Business Partnership Manager based in Auckland and working across the Auckland Region to join our high performing national team where camaraderie is our secret weapon
As Business Partnership Manager, you’ll play an important role in our IFA Channel within Distribution, reporting to the North Island Regional Manager. This role is focused on managing adviser relationships, driving quality production aligned to customer needs, and supporting the growth of strong, sustainable adviser businesses in your region.
You’ll work closely with advisers and internal teams to grow profitable business, lift loyalty, and ensure quality standards are met. This is a role for someone who can balance commercial focus with strong judgement, relationship depth, a “can do” attitude and a clear understanding of what good customer outcomes look like.
You’ll suit this opportunity if you enjoy ownership, build credibility quickly, and know how to turn strategy into action. It offers variety, visibility, and the chance to make your mark in a business that values strong delivery.
What you’ll own
- Grow and manage adviser relationships across your region, with a focus on quality, sustainability, and customer-aligned outcomes
- Deliver against production, persistency, lapse, and quality targets through strong adviser recruitment, development, and account management
- Build and execute account and segmentation plans that strengthen adviser loyalty and support long-term profitable growth
- Provide product expertise, business development support, and practical advice to help advisers grow their businesses and enhance customer experience
- Partner with internal teams to resolve issues, share market insights, support distribution strategy, and maintain high service standards
- At least 5 years’ life insurance experience or similar, with strong distribution expertise, or senior financial services experience in a comparable environment
- Desirable but not essential is NZ Certificate in Financial Services – Level 5, or willingness to study toward this
- A strong track record in business development and building long-term, high-quality professional relationships
- Sound commercial judgement, including an understanding of persistency, profitability, risk, and key insurance value drivers
- Strong relationship and influencing skills, with the confidence to engage new advisers and manage issues effectively
- Excellent communication, presentation, and report-writing skills, along with the resilience, drive, and self-management to work at pace
What success looks like
Success in this role will come from building trusted adviser partnerships, growing sustainable quality business, and contributing strongly to distribution outcomes. You’ll be someone who brings energy, credibility, and follow-through, while keeping customer needs and business standards front and centre.