Business Analysis - Engagement Leadership
Zensar · India
KEY RESPONSIBILITIES
- Run the functional Discovery plan across all instruments, integration and EOD workstreams; sequence SME workshops and secure the right Bank stakeholders across business, operations and technology.
- Own the BIAN Domain Model — domain landscape, bounded-context definitions and the ACBS-vs-target-rebuild-platform ownership boundary — produced with the architecture team's BIAN specialist and signed off with the Bank.
- Own the consolidated Functional Rule Base — structure, rule classification (core product / servicing / operational control / tightly-coupled legacy) and traceability — integrating input from all domain BAs.
- Own the Capability Disposition (5R) — method and definitions, consolidation of per-instrument dispositions, ACBS-fit gap synthesis, the Murex / derivatives boundary confirmation and the register of open decisions for the Bank.
- Author the Business Case — problem statement, recommended path and rationale, cost-benefit and investment profile, risks, timeline and next steps.
- Own the Business / Domain Risk Register; co-own the Wave Plan (functional sequencing) and the Go / No-Go gate criteria; set the Functional Service Specification standard and NFR / error-handling consistency across domains.
- Assemble the functional narrative into the Decision Support Package and guard cross-artefact consistency, source traceability and option-neutrality.
- Lead the functional workstream through transformation — steer the domain squads, keep the BIAN domain and ownership model current as boundaries firm up, and drive functional input to the architecture guild.
- Evolve the rule base and 5R disposition into build-ready functional specifications as each domain is confirmed; govern the Behavioural Delta Register and functional change control.
- Own functional acceptance across delivery waves and remain the senior functional interface to the Bank; refresh the business case and effort estimates as PoC and wave findings land; lead the analyst pod through build, migration and cutover.
SKILLS & EXPERIENCE
- Deep, hands-on Commercial Lending business knowledge (essential); Structured Lending experience a strong plus. Working understanding of Murex; ACBS / LoanIQ product knowledge desirable; South African lending market knowledge a nice-to-have.
- 10–12+ years BA / functional consulting, including lead and team-management roles on complex banking modernisation or core-platform programmes.
- Working knowledge of BIAN service domains, domain-driven design and bounded contexts; able to hold an ACBS / servicing-layer boundary conversation; fluent in a 5R / disposition framework and COTS-vs-rebuild-vs-retain trade-offs.
- Demonstrable business-case and options-analysis authorship for large transformation investments.
- Strong client-facing leadership, workshop facilitation and executive communication; manages distributed analysts and converts ambiguity into decision-grade artefacts.
- Secondary market for commercial loans / deals and the capital-market functions around them — syndication, participations and secondary trading (required for the Engagement Lead seat).
Desirable. Prior legacy-to-target discovery or strangler-pattern engagements; regulatory / finance-reporting awareness (accrual, fair value); prior core-lending replacement programme.
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Engagement Leadership Common functional requirements ● Deep, hands-on Commercial Lending business knowledge is essential for every role; Structured Lending experience is a strong plus. ● A working understanding of Murex (the capital-markets / derivatives platform) is expected across the team; ACBS and LoanIQ product knowledge is desirable. ● At least one to two consultants must additionally understand the secondary market for commercial loans / deals and the capital-market functions around them (syndication, participations, secondary trading) — carried here by the Senior BA / Engagement Lead and the Call Accounts / Deposits / Structured role. ROLE PURPOSE Own the functional workstream end-to-end — from Discovery through the full transformation — together with the consolidated rule base and commercial decision artefacts. The onsite Engagement Lead orchestrates Discovery across all business areas, owns the BIAN model and functional acceptance, and is the primary functional interface to